XBOX ONE X turning off when switching games

Discus and support XBOX ONE X turning off when switching games in XBoX on Consoles to solve the problem; Hi All Logged this issue though the xbox quite a few times now, but is anyone else having an issue with the Xbox One X, when you swap games sometimes... Discussion in 'XBoX on Consoles' started by Redpizzi, Apr 15, 2018.

  1. Redpizzi
    Redpizzi Guest

    XBOX ONE X turning off when switching games


    Hi All

    Logged this issue though the xbox quite a few times now, but is anyone else having an issue with the Xbox One X, when you swap games sometimes the xbox one x just turns itself off.

    Happened from day one of the Xbox one X coming out, so i don't think it is a preview issue.

    If no-one else has had this issue, then i might have to log a call for a console replacement. it is really starting to get annoying now

    :)
     
    Redpizzi, Apr 15, 2018
    #1
  2. ALRx322
    ALRx322 Guest
    Xbox turning off when switching channels.

    I have my xbox plugged into my computer using only a HDMI cable. Whenever I switch between using the computer and the Xbox the Xbox just completely resets. Any ideas how to stop this?
     
    ALRx322, Apr 15, 2018
    #2
  3. IceStorm III
    IceStorm III Guest
    Xbox turning off when switching channels.

    [quote user="ALRx322"]I have my xbox plugged into my computer using only a HDMI cable.[/quote]Is it an all-in-one PC with a separate HDMI input?
    Don't switch inputs.
     
    IceStorm III, Apr 15, 2018
    #3
  4. Mister Kernel
    Mister Kernel Guest

    XBOX ONE X turning off when switching games

    Hey there Redpizzi! Thanks for reachin out to us. For this console power issue that you're experiencing, let's try out the steps in our
    troubleshooter which focuses on this specifically.

    If you're still experiencing this console shut off issue after doing so, we recommend reaching out to the live
    chat team when you get a chance.
     
    Mister Kernel, Apr 16, 2018
    #4
  5. Mister Kernel Win User

    XBOX ONE X turning off when switching games

    Hey there Redpizzi! Thanks for reachin out to us. For this console power issue that you're experiencing, let's try out the steps in our
    troubleshooter which focuses on this specifically.

    If you're still experiencing this console shut off issue after doing so, we recommend reaching out to the live
    chat team when you get a chance.
  6. Onyx Is Here Win User

    Turn off the power switch to Xbox One X after it is turned off

    This shouldn't hurt the console as it is considered one of the power cycling steps. However, if you want to shut your console off fully why not just take it off of the energy saving mode? Have it shut down completely when you're not using it.
  7. FreakRoach Win User

    Turn off the power switch to Xbox One X after it is turned off

    I believe it should be ok to turn the switch off, and the bleep you hear may be from the in built power supply unit.
  8. Nixelplex Win User

    Turn off the power switch to Xbox One X after it is turned off

    The console is probably still in a very low power mode. There shouldn't be an issue with unplugging it.
  9. coco meat train Win User

    Turn off the power switch to Xbox One X after it is turned off

    If you truly want to power off the console you should be doing it by holding down the power button for several seconds on the console.
Thema:

XBOX ONE X turning off when switching games

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