Xbox One X stops recording 4K gameplay randomly

fjng · May 16, 2020

I was just wondering if other people that use this feature (record up to an hour with an external hard drive

[4k recording]) are having a problem with the recording stopped with less than 3 minutes or just random stops. Recording of game stop anywhere from a couple of seconds to minutes 9 minutes of starting. It is doing this to me on Halo 5.

I have a 2TB, 3.0 usb external hard drive formatted correctly

This is a new Xbox One X. Recorded one hour with the Xbox one S no problem, but Xbox One S does not record in 4K resolution. Is this a hard ware problem?

PS:
XBF Steven R before you lock the tread again, please answer the question about what is causing this problem. If you do not know the answer please forward the question to someone that can help.

:)

JatinderKumar3

Hi

My 4k recording had the same issue until about 2 days ago I changed “Instant on” to “Energy Saving”. I recorded 4k (SDR) 4 times till now and it worked fine so far. I will update if that changes. But as for now it seems to be the solution. The only annoying
thing is I have to change my recording location to extrnal every time the Xbox turns on.

Please try this and share your experiences. So others can benefit.

Thanks

MorseyBaby

There does appear to be an issue with this in a recent update. I think the issue has been confused and complicated by people also having caching issues which can be easily fixed with a hard reset which has made narrowing it down very difficult. There is
work ongoing for future updates to fix it

800caa7f-a37d-45ef-8

That could be true but the xbox one x is supposed to record in 4k for up to an hour. About a month ago it was working fine but now it doesn't. Thanks for the reply.

Robert Cas

In my case the issue is due to overheating... I noticed that is stops recording while capturing in 4K with heavily graphics games but if you play a game with very simple graphics it doesn't stop recording.

Also, It you turn on the console cold and starts recording right away it will record 4K for a longer period (5-7 minutes). But if you start recording once the console has been on for 15+ minutes (running a heavy game), it will stop recording 4K less than
60 seconds.

xDevilxGirlx421

Hi,

i believe this is a known issue that 4k recording are corrupted/stop recording after several minutes the xbox team is aware of this issue and are trying to solve it as fast as possible

Xbox One X stops recording 4K gameplay randomly