Xbox One X Sporadically turns off after Insider update.

Hi everyone,

I have been an insider for a few years now but after I upgraded from a One S to One X I didn’t join the update preview program, until about 5 days ago. Now my Xbox One X just turns off and there is no discrimination on what makes it turn off. Playing a game for a few hours, sitting idle for 5 mins, watching TV, it just does a random full shutdown each time.

A few days ago I decided I had been playing my Xbox lot recently so I should join the Update preview program again. I downloaded the Omega update and all looked fine. Very shortly after, while playing Rainbow 6 Siege I tried to load up the Ubisoft Club app through the game and the console did a full shutdown. I thought it was odd so I just loaded the game back up to try and replicate it, which it did but it at least let me load into the app this time.

At this point I believed that it was possible the preview update may have been the issue so I applied and downloaded the Delta update instead which was installed normally. Unfortunately the issue persisted. Trying to watch TV through the OneGuide I would get a full shutdown. After a while, just turning on the system causes a full shutdown. I then removed myself from the Update preview program, this resetting the console. During the startup process the console did a full shutdown. I got the through startup process, loaded Rainbow 6 Siege to try and replicate the issue again and off the console went.

I have done a full reset on top of this hoping it would fix it, nope. Maybe this was an overheating problem? Last night I decided to leave the system unplugged a whole night but I turned it on and it full shutdown again.

This morning after the console did it’s thing I decided to call Microsoft Support for some help and the representative told me to go to this reddit page for help. So please, someone help.

submitted by /u/LuisLooper
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