Xbox one X sound intermittently cutting out

Discus and support Xbox one X sound intermittently cutting out in XBoX on Consoles to solve the problem; Hey all, my sound suddenly started cutting out across the entire system today. All games, even the sounds when moving around the OS. I did a factory... Discussion in 'XBoX on Consoles' started by YoungShatner, Dec 9, 2018.

  1. YoungShatner
    YoungShatner Guest

    Xbox one X sound intermittently cutting out


    Hey all, my sound suddenly started cutting out across the entire system today. All games, even the sounds when moving around the OS. I did a factory reset, swapped HDMI cables, sat on the phone forever with support trying to find the problem. Finally I
    found it - I switched my resolution from 4k to 1080p and voila - sound is fine again. So there's a bug in the 4k driver somewhere. The weirdest part is I've been running it in 4k for weeks since I got it and suddenly today it just freaked out. Hopefully this
    post saves someone else 2 hours of their time debugging.

    :)
     
    YoungShatner, Dec 9, 2018
    #1
  2. XS1CkSk1LLZX94 Win User

    Intermittent sound on xbox one s when playing games

  3. At the Nozzle Win User

    Xbox one X sound intermittently cutting out

    Hey YoungShatner,

    Are you by any chance enrolled in the Xbox Insider program?

    As of currently, for Preview Build 1811, there is a known issue with audio where audio cuts in and out. This is of course currently being resolved before the next update!

    However, if that is not the case, I would suggest you contact
    Xbox Support     for further technical assistance.

    Best,

    Nozzle :)
  4. Amazing Rando X Win User

    Xbox one X sound intermittently cutting out

    This started happening to me today as well on the Xbox One X. Full restart of the system solve the issue... temporarily.
  5. REK 1 Win User

    Xbox one X sound intermittently cutting out

    Also check TV and see if there is any update for TV, then to test try a different HDMI PORT on TV, and test, see if any change.
  6. YoungShatner Win User

    Xbox one X sound intermittently cutting out

    I talked with support and made sure he submitted a bug report.
Thema:

Xbox one X sound intermittently cutting out

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