Xbox One X - Slower Download Speeds

Discus and support Xbox One X - Slower Download Speeds in XBoX Accessibility to solve the problem; Afternoon, I am having an issue with the downloads speeds on my Xbox One X console. I am hard wired into a 1gb fibre line (Cat6) on my Desktop and my... Discussion in 'XBoX Accessibility' started by AlastairEastaugh, Sep 15, 2018.

  1. Xbox One X - Slower Download Speeds


    Afternoon, I am having an issue with the downloads speeds on my Xbox One X console. I am hard wired into a 1gb fibre line (Cat6) on my Desktop and my console. When I do speedtest.net speed tests on my desktop I am getting around 940mb download / upload.

    When I do the detailed Network Statistics on my console my download will never go above 250mb but my upload is always around the 900mb mark. When I download games they never hit more than 20mb/sec.

    Just wondered if anyone knew why this would be happening ? The speed of the servers clearly isn't the problem because of the high upload speed !

    Many thanks.

    :)
     
    AlastairEastaugh, Sep 15, 2018
    #1
  2. Outpost-[xboxvenue], Sep 15, 2018
    #2
  3. Slow download speeds on Xbox One X

    I did a test on my home network a while back, I am also on a 120mbs connection and my supplier is Virgin.

    Hardwired to the router I got the full 120mbs, through Wi-Fi however it was just 60mbs. And through the Wi-Fi extender in the back room it was just 30mbs.

    Put this problem to Virgin and they upgraded my router to the new version they now install and I now get the full 120mbs through my Wi-Fi.

    But I always have my Xbox One and Xbox 360 hardwired to the router anyway.
     
    Paraffin Alien, Sep 15, 2018
    #3
  4. JhonSnow777
    JhonSnow777 Guest

    Xbox One X - Slower Download Speeds

    Hello! do already try to do a Console Power cycle, this happened to me time ago too and i fix it doing this:

    Reinicio o reinicio avanzado de la consola Xbox One

    If the previous recomendation doesnt work for you, just do what i do, turn the console off and unplug the AC cable for 30 seconds and plug it in again, this will do the same effect than power cycle...

    Let us know if these sugestions help, i hope this fix this inconvenient. Good Luck!
     
    JhonSnow777, Sep 15, 2018
    #4
  5. Hi I tried this and I'm still getting 190mb download 840mb upload ?!?!?!
     
    AlastairEastaugh, Sep 15, 2018
    #5
  6. JhonSnow777
    JhonSnow777 Guest
    Well i think is pretty good download speed, remember that one thing is the theorical speed that your service provides you, and another the real speed that certain server will let you to download some contenue, that means you have a high bandwith to download
    but the server that is providing you this games maybe cant match this download speed, so your real speed will be limited to the server speed you are trying to download any contenue. In my experience Microsoft has one of the fastest services about download
    speed, i have 150MB of download speed, and i download games from the MS Store between 80 to 100MB/s and this is using Wifi; to contrast this, i have my computer conected to an Ethernet cable, and when i download from Steam or Origins my download Speed is around
    20MB/s. Also you have to concider that there are more ussers downloading contenue than uploading thats why the upload speed will be always higger. Think about one HDD, copying from the same source to 3 differents External HDD´s, the speed will be reduce to
    one third, than if just will be one copy, of course doesnt work exactly like this with a server, but is for you have an idea. Try this... Check your copy speed lets say at 12 to 2am or very early at 7am, and compare this with the speed at 6 to 8pm when the
    internet traffic is higher, i am almost sure that the results will be very different.
     
    JhonSnow777, Nov 5, 2018
    #6
  7. AlastairEastaugh Win User

    Xbox One X - Slower Download Speeds

    Hi I tried this and I'm still getting 190mb download 840mb upload ?!?!?!
  8. JhonSnow777 Win User

    Xbox One X - Slower Download Speeds

    Hi I tried this and I'm still getting 190mb download 840mb upload ?!?!?!
    Well i think is pretty good download speed, remember that one thing is the theorical speed that your service provides you, and another the real speed that certain server will let you to download some contenue, that means you have a high bandwith to download
    but the server that is providing you this games maybe cant match this download speed, so your real speed will be limited to the server speed you are trying to download any contenue. In my experience Microsoft has one of the fastest services about download
    speed, i have 150MB of download speed, and i download games from the MS Store between 80 to 100MB/s and this is using Wifi; to contrast this, i have my computer conected to an Ethernet cable, and when i download from Steam or Origins my download Speed is around
    20MB/s. Also you have to concider that there are more ussers downloading contenue than uploading thats why the upload speed will be always higger. Think about one HDD, copying from the same source to 3 differents External HDD´s, the speed will be reduce to
    one third, than if just will be one copy, of course doesnt work exactly like this with a server, but is for you have an idea. Try this... Check your copy speed lets say at 12 to 2am or very early at 7am, and compare this with the speed at 6 to 8pm when the
    internet traffic is higher, i am almost sure that the results will be very different.
  9. JhonSnow777 Win User

    Xbox One X - Slower Download Speeds

    Hello! do already try to do a Console Power cycle, this happened to me time ago too and i fix it doing this:

    https://support.xbox.com/es-MX/xbox-one/console/power-cycle-console

    If the previous recomendation doesnt work for you, just do what i do, turn the console off and unplug the AC cable for 30 seconds and plug it in again, this will do the same effect than power cycle...

    Let us know if these sugestions help, i hope this fix this inconvenient. Good Luck!
  10. Outpost-[xboxvenue] Win User

    slow updates

  11. XBF-JoannaDark Win User

    Download Speed Slower

    Hi, XavierFO,

    I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. I am happy to help and provide resources that could help with troubleshooting. When it comes to your download decrease, I would reach out to your provider and see if they are throttling your Xbox or an issue on their end. Below is a link that provides connection troubleshooting steps.

    Troubleshoot your Xbox network connection

    Xbox network connection If your Xbox One or Xbox Series X|S console has network connection issues of any kind, we’ll point you to the best solution for the specific type of connection issue you’re experiencing.

    I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”
Thema:

Xbox One X - Slower Download Speeds

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