Xbox one X shuts down

Discus and support Xbox one X shuts down in XBoX on Consoles to solve the problem; My console fully shuts down after starting Observer, I've tried reseting it but no effect. Funny thing that after it shuts down I can't start the... Discussion in 'XBoX on Consoles' started by SoldRaccoon5, Nov 3, 2018.

  1. SoldRaccoon5
    SoldRaccoon5 Guest

    Xbox one X shuts down


    My console fully shuts down after starting Observer, I've tried reseting it but no effect.

    Funny thing that after it shuts down I can't start the xbox through the controller, any ideas?

    thanks!!

    :)
     
    SoldRaccoon5, Nov 3, 2018
    #1
  2. fabricemalga
    fabricemalga Guest
    One X shuts down

    ok thank you for quick assistance. I'm going to try the soft factory reset.
     
    fabricemalga, Nov 3, 2018
    #2
  3. XBF Nestor S
    XBF Nestor S Guest
    One X shuts down

    Hey Fabrice, thanks for the response! What I've tried that helps is try to do a

    soft factory reset     (while keeping games and apps) . Alternatively follow these steps but the console continues to get hot and shut down, request
    a repair!
     
    XBF Nestor S, Nov 3, 2018
    #3
  4. MarsNeedsTacos
    MarsNeedsTacos Guest

    Xbox one X shuts down

    Does it do this with all games or just this one? Thanks.
     
    MarsNeedsTacos, Nov 3, 2018
    #4
  5. XBF Brad A
    XBF Brad A Guest
    Hello SoldRaccoon,

    Sorry for the issue with the console shutting down. If it is only that game we recommend Uninstall and reinstall the game. After the uninstall do a

    Power cycle     on console. When you install the game let the game fully install before starting the game.

    Hope this helps, please let us know.

    Thanks,

    Brad
     
    XBF Brad A, Nov 3, 2018
    #5
  6. SoldRaccoon5
    SoldRaccoon5 Guest
    I did reinstall it and also power cycling lot of times, unfornately it didnt work.

    But thanks for the help anyway!!
     
    SoldRaccoon5, Nov 3, 2018
    #6
  7. coco meat train
    coco meat train Guest
    coco meat train, Nov 3, 2018
    #7
  8. Antlover Win User

    Xbox one x keeps shutting down when playing new games

    Xbox one x also shuts down trying to play NBA 2k20
  9. HyperVenom523 Win User

    Xbox One X Issues

    My xbox one x shuts down when I play borderlands 3 🤯☹️
  10. XBF Nestor S Win User

    One X shuts down

    So as posted above bud, The best course of action if you have done the factory reset and all other troubleshooting would be either to
    Contact Us or go to
    Device support and set up a repair. Try It and let us know if we can further assist in this or any other question or concern!
  11. coco meat train Win User

    One X shuts down

    Is your system currently plugged into a power strip/surge protector or directly to the wall outlet?
  12. XBF Brad A Win User

    One X shuts down

    Hello fabricemalga

    At this point if you have done the factory reset and all other troubleshooting I suggest you either
    Contact Us or go to

    Device support     and set up a repair.

    Hope this helps.

    Thanks

    Brad

    Xbox Forum Support
Thema:

Xbox one X shuts down

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