Xbox One X seems to power on but will not display

ninjapirateZERO · May 5, 2020

My Xbox One X was working fine yesterday, played a couple games of modern warfare then turned off my console like normal. About six hours later I tried to turn my Xbox back on and there's no signal. I've tried multiple HDMI cables, different ports, different
TVs and all the little tricks as far as holding the power button and eject button but even as the console still powers on it will not display anything. Any suggestions are appreciated.

:)

AquarrzSudnnym

Hi ninjapirateZERO

One thing that came to mind is whether you checked the SOURCE setting on the TV with the remote MENU option, eg HDMI 1 HDMI 2 etc.

XBF Chris J

Hello NinjapirateZERO,

Thank you for posting here on the Xbox forums. We understand that your console is powering on but you are not receiving any video. Are you getting audio? One thing to make sure is that when you were checking different HDMI cords, you were inserting them
in the HDMI out to tv port. Should be the port right next to the power supply port.

Once all troubleshooting on this support article is done, you would want to consider getting your console serviced:

Troubleshooting a Blank TV screen

ninjapirateZERO

I've tried everything several times, on separate TV's and I'm sure it was the proper port. There is no audio to the tv but I still get audio through my wireless headset.

RawToastMmm

I'm very sorry to hear that your Xbox doesn't seem to be displaying... have you checked the following?

Verify HDMI cable works with another device
Verify the HDMI input on your TV or Receiver works with another device
Verify that the HDMI cable is plugged into the HDMI IN port on the Xbox One X
If you have another display (like a HDMI computer monitor or another TV) try connecting it to that
Try disconnecting and reconnecting the HDMI cable while the Xbox One X is powered on

Check if it's just the display having issues... if if the Xbox One X isn't booting properly:

Turn on the Xbox One X, and connect a LAN cable to your Xbox One X and to your router
Log into your router and check to see if your Xbox One X is showing up on the network
If you can see it on your network than that means that there's an issue in your display chain specifically
If you can't check it that way, see if the Xbox App can detect your Xbox on the network

Do controllers wired to the Xbox One X power on and light up properly? This is another way to check and see if it's a display issue, or if the XBox One X isn't even booting properly

Hopefully one of the items listed above will help us get closer to the source of your problem 🙂

XBF Brad A

Hi Yordie,

You are welcome.Thanks for letting us know you were able to get the picture working. I will go ahead and lock the thread as it has been resolved.

Brad

Xbox One X seems to power on but will not display