Xbox one x screen scrambled

Is the TV image with any image other than using the Xbox normal? See the HDMI cable connection.

So you did a power cycle and factory reset? Just to be sure. Have you tried a different HDMI port on Tv or different tv, different cable? Also if you did previous things try this:

• Confirm that both your TV and Xbox One console are turned on.
• Check that your TV is set to the correct input signal (HDMI).
• Check that the HDMI cable connection to your console is secure.
• Check that the HDMI cable connection to your TV is secure.
• Check that the HDMI cable is connected to the "out to TV" port on the console.
  
• Power cycle your Xbox One: Press and hold the Xbox button
  for 10 seconds to turn off the console, and then turn it on again.
• Reset your display settings. Here's how:
  1. If there's a disc in the Xbox One console, eject it.
  2. On the console, press and hold the Xbox button
     for 10 seconds to turn off the console.
  3. Press and hold the Xbox button
     and the Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep occurs.
     
     Note If you have an Xbox One S All-Digital Edition, you’ll need to press and hold the
     Xbox button and the Bind button instead, as your console does not have an
     Eject button.
     
     In either case, this will boot your console in low resolution mode (640 × 480). To reset this setting, press the
     Xbox button to open the guide. Go to System >
     Settings > Display & sound > Video output, and then select the resolution you want from the Display dropdown.
     
  4. If you’re required to complete these steps on every boot-up, you’ll want to change your TV connection to HDMI as shown in step 3 of the next section, "Your screen is blank and you use an AVR in your setup." For more info, see
     
     How to adjust the display settings on your Xbox One.

• Try plugging the HDMI cable into a different HDMI port on your TV.
• Try using a different HDMI cable to connect your console to your TV.
• Try connecting your console to a different TV.

Please, let us know if anything helps.

Try a hard reset on the xbox see if that works because maybe turning off the console while playing a game can ruin it.

Just do a Hard reset on the console and once rebooted check the settings again.

i think i understand what you mean, i would try a hard reset, but your tv or HDMI shouldn't have nothing to do with the problem