Xbox one X riddled with errors - need help with warranty

Discus and support Xbox one X riddled with errors - need help with warranty in XBoX on Consoles to solve the problem; Hi, Since I bought my Xbox one X at the end of February 2018, I've had all sorts of issues with it. First of all the controller wouldn't connect... Discussion in 'XBoX on Consoles' started by JoeEllis1, Feb 13, 2019.

  1. JoeEllis1
    JoeEllis1 Guest

    Xbox one X riddled with errors - need help with warranty


    Hi,

    Since I bought my Xbox one X at the end of February 2018, I've had all sorts of issues with it.

    First of all the controller wouldn't connect properly - I tried everything but eventually gave up and bought a new one which worked fine. Very annoying but problem solved.

    Second Issue has been reoccurring inconsistently. I have a bad feeling there is a problem with my HDD reader - when I play Fifa 19 (I use a disc) it always crashes when I go into a game. I've done everything I can to try and solve this, restart, reset, re-install
    etc, but there must be a hardware issue. So basically Fifa is unplayable.

    Third Issue is that sometimes my Xbox doesn't start up: System Error E105 000000000 8007045D. 'Something went wrong'. Great.

    Because my Xbox is literally a mess, I thought it's probably best to look for support. As I bought it less than a year ago (please see evidence below) I thought It would be within the warranty period. However, when I input the serial number online, it says
    my Xbox is 'Out of warranty'.

    I've tried so hard to contact customer support but I haven't got anywhere at all. Any help anyone could provide would be greatly appreciated.

    Thanks,

    Joe

    :)
     
    JoeEllis1, Feb 13, 2019
    #1
  2. XBF Crystal P Win User

    Xbox one X riddled with errors - need help with warranty

    Hi there Joe,

    Thanks for reaching out! I'm sorry to hear about the issue with the Xbox One X system performance.

    For any device issues, I would recommend to
    contact Customer Support
    for further assistance or visit the Device service and Repair
    site.

    Hope this helps.
  3. JoeEllis1 Win User

    Xbox one X riddled with errors - need help with warranty

    Unfortunately, the screenshot I tried to add of the receipt didn't upload, but I bought the Xbox on Feb 17th 2018.
  4. Koods Win User

    Xbox one X riddled with errors - need help with warranty

    It may be an idea if you bought it at a retail store to take it back there reporting the issues & seeing what they'll do about your issues as a first port of call as most places will offer a standard 1 year warranty as it sounds like you've already tried
    everything I'd have suggested.
  5. JoeEllis1 Win User

    Xbox one X riddled with errors - need help with warranty

    To be completely honest, I don't have a clue what this is so I highly doubt it! I appreciate your help though.
  6. JoeEllis1 Win User

    Xbox one X riddled with errors - need help with warranty

    Also a good idea - thanks. After doing some research, Argos may replace the Xbox but it's incredibly unlikely. I'd somehow have to prove to them that the product was faulty when I first got it. However, it's pretty disappointing that I'm having such an
    issue getting support from Microsoft. I wouldn't be surprised if they kept me waiting until the warranty is actually over and then offered 'support'.
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Xbox one X riddled with errors - need help with warranty

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