Xbox One X Problems with 4k Projectors

Discus and support Xbox One X Problems with 4k Projectors in XBoX on Consoles to solve the problem; I recently purchased an Xbox Series X console to play through an Anthem 1140 AVR into a JVC NX7 4k projector. The installation engineer could not get... Discussion in 'XBoX on Consoles' started by NickHowarth, Nov 7, 2021.

  1. NickHowarth
    NickHowarth Guest

    Xbox One X Problems with 4k Projectors


    I recently purchased an Xbox Series X console to play through an Anthem 1140 AVR into a JVC NX7 4k projector. The installation engineer could not get the Xbox to play at 4k, only 1080p. This was the case even when the Xbox was connected directly to the projector using a HDMI Certified Premium High Speed cable.

    The projector plays 4k HDR 10 bit colour when connected to my Sky Q box.

    The Xbox plays 4k HDR when connected to my 4k Sony TV.

    The installation engineer researched the problem, and said it was a known fault with Xbox Series X consoles, that their video settings do not allow enough time for some projectors to find its 4k signal. Does anyone know if this is correct? If so, do you know if Microsoft plan to fix the problem?

    :)
     
    NickHowarth, Nov 7, 2021
    #1
  2. The_Rebel_Dons Win User

    Netflix Not Outputting Dolby Atmos On Xbox One

    I have the same problem on Xbox X and XBox One. I’m using the Denon AVR-X 2700H 7.2 channel Dolby Atmos receiver with the XBox X, and the Yamaha RXV-6A 7.2 channel Dolby Atmos receiver with the Xbox One. Both receivers were working normally outputting Atmos on Netflix until November 2022. Disney+ and Amazon Prime play Atmos content on both devices without issue, hence indicating that the problem is not with the 4K TV and 4K projector, nor receivers.
  3. NickHowarth Win User

    Xbox One X Problems with 4k Projectors

    Hi Jesse,

    I have managed to connect the XBox to connect to the projector via the AV amp, in 4k HDR 10 bit color at 60HZ. Within the 'Video fidelity & overscan' setting I changed the selection from 'HDMI' to 'Auto-detect'.
  4. NickHowarth Win User

    Xbox One X Problems with 4k Projectors

    Given that that’s a $9000 projector, I doubt that they even know about the problem. Your best bet would be to submit an official support ticket through support.xbox.com

    HDMI sync timings are not usually something That is end-user accessible on a game consul. Have you tried running it through a receiver? The receiver would have time to sync with it, or at least a team far more familiar with your issue,

    If you do have the HDMI switching receiver, let the Xbox fully boot (wait 30sec), and then turn on the projector

    Best of luck
    Hi SwordofWhedon, Thanks for your reply. I will do as you suggest. Cheers :)
  5. SwordofWhedon Win User

    Xbox One X Problems with 4k Projectors

    Given that that’s a $9000 projector, I doubt that they even know about the problem. Your best bet would be to submit an official support ticket through support.xbox.com

    HDMI sync timings are not usually something That is end-user accessible on a game consul. Have you tried running it through a receiver? The receiver would have time to sync with it, or at least a team far more familiar with your issue,

    If you do have the HDMI switching receiver, let the Xbox fully boot (wait 30sec), and then turn on the projector

    Best of luck
  6. NickHowarth Win User

    Xbox One X Problems with 4k Projectors

    Hi Jesse, Thanks for the feedback. Disappointing, but hopefully enough people raising the problem will spur Microsoft into fixing it. Cheers, Nick
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Xbox One X Problems with 4k Projectors

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