Xbox One X Power issue

Anni Gill · Jul 30, 2022

Several things.

1. It is out of warranty. I am unwilling to get it serviced as I can just get a new console at a cheaper price. I would like to not need a new console but I am not hopeful at this point.

2. I have tried different cords, outlets, and everything suggested on the official support page.

3. The console has sat on a spacious and untouched area with no chance of physical damage internal or external.

The issue started a few days ago. We had a storm coming, so I shut down my Xbox and unplugged everything before the weather got nasty specifically to avoid this kind of thing.

I plugged it back up after the weather was fine and suddenly it won't turn on for longer than a few seconds and it's making a very nasty buzzing noise.

I have a couple videos of the issue attached. One is visual and the other is up against the side of the console so you can hear the sound im talking about.

The sound ... https://youtube.com/shorts/I08YXGRYpng?feature=share

and how it looks.

https://youtu.be/jYkd1wLqC4M

Oddly enough, I plugged in a USB cord to the USB port and plugged in my phone to the other end... and it started charging.

Is this a good sign or a bad one? Is it possible the power outlet thing is messed up and I can just get a double sided USB or something instead of the power cord? Sorry if that sounds ridiculous but I am desperate and having a silly and oddly set up console would be so much better than not having one at all.

I should also note no other device in the house had issues just to get concerns about possible complications from the storm out of the way (and everything else was also unplugged to be safe with 0 issue upon rebooting... just the Xbox one x.)

I will be extremely grateful if anyone knows what's going on. I also don't know what to do as I just set up this console in mid June and I have 2 months of free game pass ultimate that I can't even use properly.

:)

gds1972

Hi

Firstly if you press and hold the power button on the front of console for 10 seconds does it switch off? Also when the console is shut down does pressing the button on the front of it cause the console to switch on?

If it does not switch on when pressing the button please try removing the power cable from the wall outlet for two minutes to see if this helps.

Mister Cazador

An update. I have plugged the console into the mains and can confirm at this moment the console is working correctly

Awesome, we're glad to hear that PsycoCobra. Please let us know if you have any other Xbox questions for us and we hope you enjoy your day

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Anni, i'm sorry for what's happening to your console, usually in these cases it's the xbox's internal power source.

Since you've tried all the electrical procedures, it means something's been damaged at the source.

In such cases Microsoft usually has the repair service paid for in these situations, you can also resort to some technical assistance from Games to see if they can resolve the electrical issue.

JJ xD84

I have been noticing the same issue as Part C. in Belerephont's post above. Currently running experiment to see if leaving the Xbox One X. on all day will effect game-play this evening.

After running my Xbox One X. for 12 hours with no activity in use, I have found no extreme heat changes. I will be leaving it on however to see if there is anything different overnight. With the addition of about 4 hours game-play to boot. If I DO NOT see
any changes still... I will have to guess that its a software issue for the Instant-On feature within the system's OS.

Mister Cazador

Thanks for the reply. I have followed the guide and I keep having to do the removal of the cable each time I use it. It is plugged into a strip because there is no access to a mains socket

Thank you

Thanks for trying those steps and for the update on that. We do recommend keeping your Xbox One console connected to a wall outlet rather than an external power strip whenever possible for best results. That is likely why you're finding that you need to
complete a full
power cycle after you power down your console and power it on again.

Something that may help is switching to
Energy-Saving power mode if you're currently using Instant-On power mode.

Xbox One X Power issue