Xbox One X One Guide just flashes when display is set to 4k. Random Xbox Live Disconnects

Hi everyone

I anyone else having this issue. Xbox Support wasted a week of my life and then blamed the Xbox location which was fully vented and not enclosed in by anything so I have no idea what their point was.

The problems I've having is:

1) When set to 4k the console home screen displays fine, games play ok, but open up the TV app (One Guide) and it just flashes continuously. Even when there is no input signal from the sky box. You return to the home screen and everything is flashing still.
As soon as you do options on One Guide and select quit, everything stops flashing and the picture and sound remains steady.

2) Xbox Live randomly disconnects. The NAT type goes from Open to getting info and then fails. Turning the console off and back on sorts it. I've given the console a static IP and added this ip to the DMZ allow on my router so I know this isn't a port blocking
issue as everything will be allowed through. Since added it to DMZ it stays up for about 2 days and then I have to restart again.

This console stinks of bugs. I've replaced the console to rule out hardware and got the exact same issues. Xbox Support are useless or rather, they seem to me, to be hiding something, for example they know of this issues but won't admit.

Am I the only one with this issue? Has anyone else got this issue and managed to sort it?

I've have today tried a new 18gbps fully shielded HDMI cable and that hasn't sorted it. My TV is an LG55UF850V. I've tried everything setting wise on both the Xbox One X and on the TV but to no avail. I've tried a different HDMI port but no better.

Many thanks in advance

:)

 

XBOX ONE X HDR look dark and blurry with "TCL 55P605" TV ?

The TCL website has some instructions on how to configure your TV to let the Xbox One X fully utilize 4K: TCL | America’s Fastest Growing TV Brand

Verify that your TV is capable of HDR by going to the Xbox One X display settings and open "4K TV details".

In the Xbox One X display settings, ensure you have "color depth" set to at least "30 bits per pixel (10-bit)" to enable HDR.

 

Standard Xbox on 4K HDR TV

It should work on your Xbox One but when you buy a 4K HDR TV you have go to Setting app <Display and set up your picture. Here also a video guide to help you out. 4K on Xbox One Consoles