Xbox one x offline update is grayed out?

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Regarding the offline system update procedure, please make sure the USB drive you are using is empty and only the system update file is stored there, also make sure that the USB drive is formatted to NTFS format.

Hi,

Yes the Xbox One X works the same as the Xbox One and Xbox One S, update wise for games and console updates.

While it is advised to connect the console to the internet, you should be able to go offline as mentioned on the support page that Smwutches
posted : https://support.xbox.com/en-US/xbox-one/networking/using-xbox-one-offline

This is the same for any Xbox One console, so regular, S and X

Hi,

Yes the Xbox One X works the same as the Xbox One and Xbox One S, update wise for games and console updates.

While it is advised to connect the console to the internet, you should be able to go offline as mentioned on the support page that Smwutches posted :

https://support.xbox.com/en-US/xbox-one/networking/using-xbox-one-offline

This is the same for any Xbox One console, so regular, S and X

Thank you for the info. I was let to believe that the X model handles games differently from the older models due to its ability to use the 4k updates of games.

The xbox one is the one that completely turns off. The xbox one x wont make it past the screen that allows you to do an offline update. So it's broke.

I literally have the same problem I tried a system reset on my Xbox one x and now I can't even use it offline, tried the offline update too. It was fine at the weekend now this update comes along and I no longer have an xbox