Xbox One X not turning on - Havent used it for 6 months

Discus and support Xbox One X not turning on - Havent used it for 6 months in XBoX on Consoles to solve the problem; Hi, I need serious help with this situation. I switched on my Xbox One X after 6 months and it didnt turn on. After few seconds a burning smell... Discussion in 'XBoX on Consoles' started by ZenKobane, Sep 24, 2020.

  1. ZenKobane
    ZenKobane Guest

    Xbox One X not turning on - Havent used it for 6 months


    Hi,

    I need serious help with this situation.

    I switched on my Xbox One X after 6 months and it didnt turn on.

    After few seconds a burning smell started coming.

    I called up Xbox India helpline and they said they do not have a service repair centre in India for out of warranty consoles and asked me to ship it to USA.

    This makes no sense... my console is merely 1 year 8 months old, and i haven't even used it much... practically brand new. Why am i facing such a problem for a console that was meant to be strong and built to last?

    Can someone help me here, how do I get my Xbox One X repaired?

    :)
     
    ZenKobane, Sep 24, 2020
    #1
  2. ZenKobane Win User

    Xbox One X not turning on - Havent used it for 6 months

    Hi Brad,

    Im not able to make a service request on this link.

    It just says device is not supported.

    How and where do I contact Xbox for a paid repair as my device is out of warranty?
  3. XBF Brad A Win User

    Xbox One X not turning on - Havent used it for 6 months

    Hi Zen,

    Thanks for reaching out to the forums. We understand you are having issue with console not turning on. I suggest the guide for console
    not powering on
    . If it still will not turn on, you can go to device support. Here you can
    register console, check warranty status, and set up a repair. Try all the steps and let us know.



    Thanks,

    Brad
  4. MartyBouchard Win User

    Xbox One X

    I recently bought an XBOX One X and it worked fine for the first 6 months. I turned it on last week and the HDMI output is not working anymore.
  5. SnowAshura Win User

    account permanently banned when x-box was not used

    i cannot to that.

    • The enforcement's duration is greater than 24 hours in length
    • The enforcement was issued in the last 12 months

    6 april 2016, 9:24:07 PM Permanent

    The problem is i havent used x-box then and since then till now.

    all the purchases ive done i have done throu the ingame store

    i dont have / havent used multiple accounts

    did not ever used any promo codes or any similar things

    no refunds either...
  6. JohnKMT16 Win User

    I purchased this promotion on the 30th November.

    Hiya,

    I havent been subscribed to xbox live for longer than 4 month, it think its something between 6-12 months the last time I subscribed to Xbox live.

    Thanks again.
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Xbox One X not turning on - Havent used it for 6 months

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