Xbox One X - Keeps booting after sleep in 640X480

Discus and support Xbox One X - Keeps booting after sleep in 640X480 in XBoX on Consoles to solve the problem; I cannot for the life of me figure this out. I bought brand new 4K 18gbps cables for all my equipment. I reset my Xbox, my AV Receiver and my TV (... Discussion in 'XBoX on Consoles' started by Riscon, Feb 19, 2018.

  1. Riscon
    Riscon Guest

    Xbox One X - Keeps booting after sleep in 640X480


    I cannot for the life of me figure this out. I bought brand new 4K 18gbps cables for all my equipment. I reset my Xbox, my AV Receiver and my TV ( factory )

    I have even tried the beta version of the Xbox firmware. Yet consistently if my Xbox has been asleep overnight it will boot at 640X480. I have to do a full reboot of the Xbox and everything is fine. HDMI CEC is enabled, although I know it does not work for
    Xbox.

    1. Sony XE90 TV
    2. Sony STR-DH1080 Receiver
    3. PS4 Pro ( no issues )
    4. Sky Q ( no issues )
    5. Apple TV 3 ( no issues )
    6. Enhanced HDMI enabled on AV receiver and TV.

    Only thing I can think of is my Xbox is faulty. I am loathe to take it back, because it takes bloody ages to install all my games. Last time it took 3 days as the downloads are so big. I have an external drive which saves some time.

    Has anyone else seen this issue? It is driving me to insanity!

    :)
     
    Riscon, Feb 19, 2018
    #1
  2. Murricas
    Murricas Guest
    Stuck in 640x480

    Same issue. Support chat did nothing for me. Xbox One X here. Maybe try a display reset but it automatically resets you in 640x480 witch is the only way I get visual now.
     
    Murricas, Feb 19, 2018
    #2
  3. David DeLella
    David DeLella Guest
    David DeLella, Feb 19, 2018
    #3
  4. Internet Expert
    Internet Expert Guest

    Xbox One X - Keeps booting after sleep in 640X480

    Do you get the full resolution when you plug it in directly to the TV, instead of through the AV receiver? The Xbox One would boot in 480p if it's not properly getting the EDID from the TV (data from the TV that tells the Xbox its
    supported resolutions and other specs). I'm wondering if the AV receiver is interfering with that.

    When the Xbox boots in 480p, the display troubleshooter should appear. You can read more details about this issue here: Display Troubleshooter on Xbox One
     
    Internet Expert, Feb 20, 2018
    #4
  5. Internet Expert Win User

    Xbox One X - Keeps booting after sleep in 640X480

    Do you get the full resolution when you plug it in directly to the TV, instead of through the AV receiver? The Xbox One would boot in 480p if it's not properly getting the EDID from the TV (data from the TV that tells the Xbox its
    supported resolutions and other specs). I'm wondering if the AV receiver is interfering with that.

    When the Xbox boots in 480p, the display troubleshooter should appear. You can read more details about this issue here: https://support.xbox.com/en-US/xbox-one/console/display-troubleshooter
  6. Murricas Win User

    Stuck in 640x480

    Same issue. Support chat did nothing for me. Xbox One X here. Maybe try a display reset but it automatically resets you in 640x480 witch is the only way I get visual now.
  7. Boom B00M Boom Win User

    Xbox One S is stuck in 640x480 resolution mode. Date 9/21/19

  8. tomtendo-AA592B4E-B8 Win User

    Xbox.. Shut off TV?

    It goes to sleep/turns off after X mins. But it doesn't turn on...
  9. avidamani1 Win User

    Xbox One will only output to TV with 640 x 480 resolution

    I have the same problem. Following the steps mentioned in help section didnt change anything. Mine is a brand new xbox one S. After a couple of days its just stuck at 640x480.
Thema:

Xbox One X - Keeps booting after sleep in 640X480

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