Xbox one X HDR black level issue

Discus and support Xbox one X HDR black level issue in XBoX on Consoles to solve the problem; I have got my new Xbox one X and after many tests I have found that the HDR games black levels are raised and looking shallow grey، I am using LG Oled... Discussion in 'XBoX on Consoles' started by FofoHD, Jan 1, 2018.

  1. FofoHD
    FofoHD Guest

    Xbox one X HDR black level issue


    I have got my new Xbox one X and after many tests I have found that the HDR games black levels are raised and looking shallow grey، I am using LG Oled E6 Series and all my games are inky black except for HDR on my Xbox one X.

    Please need your support I am worried if there is any issue with my Xbox, eventhough I have been playing HDR games with PS4 console and the colors are correct with ink black on my Oled Tv and I am sure with my setting.

    Your Help is highely appreciated

    :)
     
    FofoHD, Jan 1, 2018
    #1
  2. BigCoolJesus
    BigCoolJesus Guest
    Elevated HDR Black Levels

    Just received my Xbox One X yesterday and have found that when playing back video based HDR material, the black levels are elevated severely. I have confirmed this with an industry standard HDR calibration disc. Game based HDR material plays just fine. It
    appears when playing back video based HDR material either via the Blu-ray app or other 3rd party apps (like Netflix), the Xbox One X is outputting black level at 0 instead of 64. Changing video settings does not fix it, nor does changing HDMI cables. For comparison,
    HDR black level of the same material being tested playback just fine on my Xbox One S. Also, this issue is being reported by multiple users over on the AVS Forums.

    I have a reference number from Xbox Chat Support, 1403750073, detailing this issue further. I hope a simple patch can be released as UHD HDR video material is a big use for the console for many people.

    Thank you.
     
    BigCoolJesus, Jan 1, 2018
    #2
  3. BigCoolJesus
    BigCoolJesus Guest
    Elevated HDR black levels on Xbox One X

    Just received my Xbox One X yesterday and have found that when playing back video based HDR material, the black levels are elevated severely. I have confirmed this with an industry standard HDR calibration disc. Game based HDR material plays just fine. It
    appears when playing back video based HDR material either via the Blu-ray app or other 3rd party apps (like Netflix), the Xbox One X is outputting black level at 0 instead of 64. Changing video settings does not fix it, nor does changing HDMI cables. For comparison,
    HDR black level of the same material being tested playback just fine on my Xbox One S. Also, this issue is being reported by multiple users over on the AVS Forums.

    I have a reference number from Xbox Chat Support, 1403750073, detailing this issue further. I hope a simple patch can be released as UHD HDR video material is a big use for the console for many people.

    Thank you
     
    BigCoolJesus, Jan 1, 2018
    #3
  4. DaveEls Win User

    NETFLIX HDR PROBLEM

    I completely agree. One of the reasons I bought a one X was for the Netflix app with Dolby Atmos. The sound is fabulous but it is completely unwatchable. The black levels are way off and it all looks washed out. Please fix this ASAP.
    The HDR issue is ongoing. Black levels have been fixed.
  5. AngeLofRevivaL Win User

    Xbox One X: Error 0x80070002 when launching 360 games

    I just returned my Xbox one x because I'm not going to pay $400+ for a console with a broken feature. Not only that but HDR didn't work right on it either when I had no issues using HDR on my ps4 pro. I'll just wait and get an xbox one x when it's cheaper
    for Black Friday. Hopefully they will have fixed this issue by then.
  6. Elohmn Win User

    What are your thoughts with the Xbox One Slim?

    [quote user="brandiesel1"]What exactly is HDR and how is it supposed to make it better?

    [/quote]

    High Dynamic Range (HDR) is essentially a more true and corrected level of Colors and the Black Value. Remember the the "black crush" argument seen on the Xbox 360 and early trailers of even BF4 on the Xbox One? That is in part due
    to not having a large enough range for accurate colors in a given black value.

    In short, HDR will produce a cleaner and more accurate colored picture without sacrificing black values.
  7. Tom Montgomery Win User

    Elevated HDR black levels on Xbox One X

    Found this ...https://www.youtube.com/watch?v=F1Lt43-9lmY. Seems like the bad black level issue is fixed.. just some issue with colour reproduction now. Hopefully that can get sorted as well.
  8. Tom Montgomery Win User

    Elevated HDR black levels on Xbox One X

    So, is this actually fixed yet?
Thema:

Xbox one X HDR black level issue

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