Xbox One X HDMI connective issue

Hello Stuart,

Can you connect your Xbox One X to another HDMI port? Also try with another HDMI cord?

Altough the best test you can do to check if the issue lies on the console or on the TV, would be connecting the Xbox One X to another TV monitor.

Please tell us the results of these test please!

I'm very sorry to hear that your Xbox doesn't seem to be displaying... have you checked the following?

• Verify HDMI cable works with another device
• Verify the HDMI input on your TV or Receiver works with another device
• Verify that the HDMI cable is plugged into the HDMI IN port on the Xbox One X
• If you have another display (like a HDMI computer monitor or another TV) try connecting it to that
• Try disconnecting and reconnecting the HDMI cable while the Xbox One X is powered on

Check if it's just the display having issues... if if the Xbox One X isn't booting properly:

1. Turn on the Xbox One X, and connect a LAN cable to your Xbox One X and to your router
2. Log into your router and check to see if your Xbox One X is showing up on the network
3. If you can see it on your network than that means that there's an issue in your display chain specifically
4. If you can't check it that way, see if the Xbox App can detect your Xbox on the network

Do controllers wired to the Xbox One X power on and light up properly? This is another way to check and see if it's a display issue, or if the XBox One X isn't even booting properly

Hopefully one of the items listed above will help us get closer to the source of your problem 🙂

Hi, on the Xbox One X as with all of the Xbox One range, there are two HDMI connections. One is an HDMI-Out and one is an HDMI-In. You will see next the HDMI connector a label describing what HDMI it is. You connect the included 4K HDMI cable to the HDMI-Out
to display the console on your TV. The HDMI-In is optional. It can be used to connect a Cable or Satellite receiver to your console.

This guide will help you further.

Hi,

Not all TV's support HDR on all HDMI connections.

On my Sony Bravia 4K TV, only two out of the four support HDR even though they all support 4K resolution.

^

This could very well be the issue,

I have a Samsung 4K HDR TV, with 4 HDMI 2.0 ports, but only one of my port's supports HDR, ( HDMI 1 ),

If i want to use to my PS4pro with HDR, i have it in HDMI 1, but then if i want to use my Xbox One X with HDR, i have to swap my HDMI cable's around, so that my Xbox One X is now in HDMI 1,

Best check the TV's manual to find out which HDMI port uses HDR,

Or try connect the Xbox One X into the HDMI port where you're PS4pro is, and see if HDR then works.

Xbox one x and yes it is connected to HDMI 1 which supports HDCP 2.2.