Xbox one x green screen on game captures Specifically "Record what happened"

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

This issue might be caused by hardware or software problems, try these steps to resolve the issue:

Check cable connection: Ensure all cables connected to your Xbox One X are securely plugged in.

Check console settings: Go to Settings > Display & sound > Video outputs, and make sure the TV resolution is set to the native resolution.

Clear cache: Power cycle your Xbox One X by turning it off, unplugging the power cord, waiting 10 seconds, and then plugging it back in.

Check for updates: Go to Settings > System > Updates, and check for any available updates for your Xbox One X.

Factory reset: If the above steps don't resolve the issue, perform a factory reset by going to Settings > System > Console info & updates > Reset console.

Screen capture is different from video recording

With screen capture you don't need fps

In game capture even 1 lost frame can be 10-30secs if lost video or audio this requires encoding by your gpu

If your screen capture is so good try yours and see what happens it's not the same as game capture like gamebar

to check the settings for game captures, tap the Xbox button on the controller then press the RB 3 times to get to the system tab

select Settings

from the options on the left select Preferences, then on the right side of the screen select Capture & Share.

make sure that under Capture it is set to allow "Captures by me or games" OR "Captures by me"

choose the other options that best suit your requirements for duration, auto upload, resolution and storage location then when you do something in a game and want to record it simply tap the Xbox button and press X and it will record whatever just happened.

hope this helps

Hi Enlopz. My name is Kyle and I'm an independent advisor.

> i would also like to add that the screen record was named “control panel”

Game Bar names recordings after the app it was recording, so in this case it was recording the Control Panel.

Game Bar can only record one app window, it will record the app which was focused when you started the recording. It cannot switch to recording another app after you begin recording.

> i would also like to fix this specific screen recording as it is important for me.

I'm afraid it won't be possible to fix this recording. Game Bar only recorded that specific window; you can't go back and change that as any other data was not captured during the recording.

If you wish to record your whole screen, I recommend using a different recording app such as OBS. Game Bar is designed for recording games, hence why it can only capture one window at a time.

Please reach back if you have further questions.

Thanks,
Kyle

Hey there jmonk,

Thank you for reaching out to us on the Forums. When you capture game clips on your Xbox One it starts to record automatically on screen. There would be no way to utilize a webcam to capture game clips.

Go ahead and take a look at the following support article for helpful information on

Recording and capturing Xbox One game clips and screenshots.

I hope this helps.