Xbox One X flickering problem; Please help

Try a full reset to factory defaults.

If none of the above resolves the issue, it may be a hardware issue where you would need to initiate a repair order with Microsoft to get the issue fixed. If your console is no longer under warranty you can still use Microsoft assistance, but you would need to pay a repair fee. To initiate a repair order and see more information please visit the link below.

https://support.xbox.com/en-us/help/hardware-ne...

Hi @XBF Houmaidi O and @MateusFontana. I appreciate yalls assistance. I have tried this last night, and on the bright side it worked for a bit. I was able to fix some of the settings, but the flickering persisted. It would still erratically flicker with resolution bits, go black, no signal, and then back to normal. I'm not sure what to do at this point, but perhaps I'll try erasing some of my games if the display is somewhat still there. May I ask though, if erasing some of my games, and then maybe a full-blown reset, still doesn't fix this, do I have any other options?

Hello @toes_213! I hope that you are doing well today!

Thanks for reaching out to the Forums for advice on how to deal with this display issue. I can totally understand how this could be pretty concerning to see. Since you have already tried switching the HDMI cables and changing TV's, I would suggest preforming a Soft Factory rest. If you do not have access to the setting menu, you can reset your console using the Xbox Start-up Trouble-shooter. To bring up the Xbox Start-up Trouble-shooter, follow these steps:

1. Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.
   
2. Wait 30 seconds, and then plug the mains lead back in.
   
3. Press and hold the Pair button and the Eject button on the console, and then press the Xbox button on the console.
   
4. Continue holding the Pair and Eject buttons for 10-15 seconds.
   
5. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.
   
6. The console should power up and take you directly to the Xbox Start-up Trouble-shooter.
   

To reset your console from the Xbox Start-up Trouble-shooter, use the D-pad and A button on your controller to select Reset this Xbox. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.

Please give it a try and make sure to keep us updated!

I hope this helps you out!

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Please try the solutions below.

Solution 1:

1. Turn off Xbox One.

2. Unplug power.

3. Plug the power back to Xbox One 30 seconds later.

4. Press and hold Bind and Eject at the same time (don't release).

5. Press and release the Power button, and then you will hear the startup chime.

6. When you hear the second startup chime, you can release the bind and eject buttons.

7. Select Reset this Xbox on the screen.

8. Select Keep games and apps.

Solution 2:

*If that doesn't work try launching an offline update on your console by following the instructions in the link below.

https://support.xbox.com/en-US/help/hardware-ne...

Hey, having the same problem here. Using Xbox One X. It was working fine for a year and recently started flickering. I have bought a new 4k tv and it's even worse. I bought a new high speed HDMI cable: new set of issues - complete black screen or it flickers
heavily. Went to test the XBOX on a 3rd tv and it flickers as well. I'd appreciate some help.