Xbox One X doesn't talk to the TV

ArrivingMouse54 · Jul 8, 2018

Hello

Our Xbox One X (bought Nov 17) has stopped working. It switches on and the console lights up but it doesn't "talk" to the TV. TV just shows "no signal". We've tried the following so far:

Replaced the HDMI cable for a new one

Checked the TV is working. It is.

Connected the console to a friends TV, who kindly unplugged their Xbox to check our was working. It isn't.

This was a Christmas present for our 10 year old so, we're disappointed to have spent so much money and it not work after 6/7 months. Hoping someone can help, Thank You!

:)

Mistress Sara · Jul 8, 2018

Which xbox to choose

Hi there,

You don't need to have a 4K TV for an Xbox One X. If you are going to display something in 4K,

this page talks about the different resolution support requirements.

If you were to get an X now, you can get 4K TV later. That's what I did.

JSizzle_955 · Jul 8, 2018

What kind of sound card does xbox one X have?

It sounds really clear when I put my optical line from my sound bar to my xbox one X instead of my TV.

Im pretty sure my tv doesn't have that great of a sound car considering it's a just a 4k tv. but the sound processor on the Xbox one X is first class.

gds1972 · Jul 8, 2018

Hi

Can you please try following the support steps in the guide below and this will hopefully it will hopefully help you resolve the problem you are experiencing.

Troubleshooting a Blank Screen TV or Monitor While Your Xbox One is on

gds1972

Hi

Can you please try following the support steps in the guide below and this will hopefully it will hopefully help you resolve the problem you are experiencing.

https://support.xbox.com/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected

WPAK

Hi there,

Yes an Xbox One X doesn't require a 4k TV. It works fine on HD TV's too

FreakRoach

If you're talking about Xbox One S then it only supports movies and TV in 4k, however, Xbox One X supports games in 4k as well.

omri cohen1

Hi Oskayra,

I've used the same cable. On multiple devices that would accept other devices but the Xbox one x.

A Nintendo switch is connected successfully with a cable to the tv. I've switched it to the Xbox one x but the tv doesn't recognize a signal.

ArminatorX

As the Xbox One X is an audio source, it doesn't need to send or receive audio via ARC or eARC.

Audio Return Channel is only for TV's that are supposed to "return" Audio back to an AV receiver or connected Soundbar.

As the Xbox One X doesn't have speakers to play audio recieved through ARC, it won't support "ARC" or "eARC". Your TV needs to support ARC or eARC.

What exactly is your TV and console setup, that you would need eARC in the Xbox One X?

Xbox One X doesn't talk to the TV