Xbox One X Doesn't Recognize Certain Disks!

Hello william.
My name is Ezequiel. I'm an Independent Consultant and I'm happy to help you today. If your game does not want to be released on the Xbox, it is very likely that there is a problem with the disc, some data or recording error on the disc, it would be good if you could exchange it at the store, but since you won it for your birthday, it is unlikely that you will be able to exchange it, only the buyer could make the switch. It is a very annoying situation for you to tell the person that the gift he gave you did not work, but there is an alternative way for you to get around this problem, with your cell phone download the Xbox application, with the application downloaded and already logged into your account, download the game Dark Souls 1 and Dark Souls 2, the game will start downloading on your console, when finished insert your game disc and use it to enter the game.

It seems to be a common problem with certain 4K UHD Blue Ray disks on the Xbox One and Series X.

My Xbox One X refuses to play certain 4K UHD Blue Ray disks as well and I know it's not the disks that's causing the problem as they play on my stand alone 4K Blue Ray player.

I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.

Thanks for the reply Miss Diggz,

1. I only have Halo:MCC in disk format, so I can't say for certain whether it is just the disk or not. Nothing seems out of the ordinary with the disk, but I'll try a movie or two to see if it's the disk or not.

2. No error codes or anything. It just seems like the my console doesn't even recognize that I'm pressing the eject button.

And power cycling has no effect. I tried that multiple times before resorting to the manual ejection method.

Thanks.

Same here. My disk is in great condition and I have no problem reading other disks... It just doesn't recognize black ops