Xbox one x doesn't navigate on main menus correctly

Discus and support Xbox one x doesn't navigate on main menus correctly in XBoX on Consoles to solve the problem; When trying to scroll across any menu you cannot move just one space, it jumps multiples places in any direction. When the sign in menu is open i... Discussion in 'XBoX on Consoles' started by RobRoy7, Feb 25, 2020.

  1. RobRoy7
    RobRoy7 Guest

    Xbox one x doesn't navigate on main menus correctly


    When trying to scroll across any menu you cannot move just one space, it jumps multiples places in any direction. When the sign in menu is open i cannot move the cursor to the right at all to get to the options icon. I have four controllers and they
    all have the same problem. Is there any way to factory reset on the console itself?

    :)
     
    RobRoy7, Feb 25, 2020
    #1
  2. RobRoy7 Win User

    Xbox one x doesn't navigate on main menus correctly

    With a flash drive soes it need boot instructions? Or just throw in a blank usb stick?
  3. AquarrzSudnnym Win User

    Xbox one x doesn't navigate on main menus correctly

    "i can't get to the update controller stuff if its a software/firmware problem because i cant navigate there "

    When you have the console off, connect the controller with a plug/play charge cable to the console. After turning it back on a screen should appear informing to update the controller. If you can't navigate to click update with the L or R sticks try
    the D pad to navigate and accept the update.

    You'll need to update every controller.

    "With a flash drive soes it need boot instructions? Or just throw in a blank usb stick? "

    If you mean OSU (offline system update), you can find the instructions at this support link, System updates solution.

    Be aware that if the console is enrolled in Insider preview, OSU's cannot be used.
  4. Zdubleu Win User

    Xbox one x doesn't navigate on main menus correctly

    There is a way to Factory reset Your Xbox. However a Power
    cycle
    maybe what you need. Also ensure only the buttons you want pressed are so you dont skip through the menus.
  5. RobRoy7 Win User

    Xbox one x doesn't navigate on main menus correctly

    I wish it were that easy. Power cycling has no effect, its been like this for about three weeks now and i can't get to the update controller stuff if its a software/firmware problem because i cant navigate there
  6. Mikeysoonerfan Win User

    Xbox one x doesn't navigate on main menus correctly

    Mine was a little sluggish and not responding well in the menu's also yesterday. I did power cycle and it seemed to go away. Not sure what caused it. Hopefully no underlying issue and just a hick up on the UI
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Xbox one x doesn't navigate on main menus correctly

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