Xbox One X Crashing

Hey so I have had this issue in the Destiny 2 Leviathan Raid where whenever i enter the void the second time in the Callus boss fight my Xbox One X (scorpio) completely shuts down. It happens at the exact same moment every time and has never happened anywhere
else and its been this way for at least a month or two now. I browsed the Bungie Forums and discovered that I was not the only one having this type of issue:

Xbox keeps turning off during leviathan raid! > Help | Forums | Bungie.net

It seems to be a recurring issue among a fair few amount of Xbox One X owners, and considering how the circumstances are almost exactly the same, it can't be a coincidence. I have tried all the options given by Xbox support in the terms of how to prevent
it from overheating but it has not stopped the issue from occurring. A lot of other players who have had this issue have had to resort to getting it replaced as nothing else seemed to work.

Is there anything I can do or will I also need to replace it?

:)

 

Crashing

X box one keeps crashing at 79% on update

 

Star Wars: Battlefront II (X1)

Since an update a while ago it regularly causes my Xbox One X to hard crash and turn off completely. Only game that does this.

Need to try this update out - but hope it has fixed those crashes.

 

ahw that sounds like an unpleasant situation. Especially when you're doing a destiny raid, I know those can take a while.

I think the problem is on Bungie's side of things in this case. Since it happens only in that situation in that game.

I suggest reporting the problem to Bungie if you haven't already. They probably are the only people who can solve this problem.