xbox one x черный экран [Translation- Xbox one X black screen]

Hi There,

Thanks for letting us know it didn't help. As mentioned by Metal its best to request a call from support and maybe set up a repair. Have you tried setting the console up on a different TV?

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Thanks,

Brad

did not help

Check this link for a possible solution to your issue: https://support.xbox.com/en-US/xbox-one/console/tv-or-monitor-screen-is-blank-while-connected

Contact xbox support for further help!

Hello Den,

Thank you for posting here on the Xbox forums. We understand that you are coming across a black screen while attempting yo use your Xbox one. If you haven't already, please utilize all troubleshooting steps on this support article: Troubleshooting
a blank TV screen or monitor while your Xbox One is on

Let us know the results!