Xbox One X can't connect to Xbox live

Thanks for explaining!

The Error matches with:

Router, ISP, or Xbox LIVE service problems - Internet Error: Your console is connected to the Internet but can't contact Xbox LIVE (Picture: The X between Internet and XBOX LIVE)

Hey there Chickenhoop,

Thanks for reaching out. I'm sorry to hear about the issue with connecting to the network on your Xbox One X. I
recommend to try the following article: I've
connected my Xbox One to Xbox Live before, but I can't connect now.

Try this troubleshooting wizard and let us know the results.

It typically helps us help you with specifics examples of what you have tried to do and what didn't work. That said, here's a bunch of examples to try:

"Xbox One Won’t Connect to Xbox Live [SOLVED]"

"13 Ways to Fix Xbox One Controller Won’t Connect Error"

"Xbox One X Won't Connect to Xbox Live"

Hiya WayUp,

Thank you for your response.

Also, I recommend to check out this link for more help on the network disconnecting

I need help with my Xbox One network connection.

Follow these steps:

1. Step 1: My console can't connect to Xbox Live
2. Step 2: Red X
3. Step 3: Can't connect to the Internet
4. Step 4: Home> Step 5: Wireless
5. Step 6: Red X
6. Step 7: Red X
7. Step 8 Check for Other Wireless Interference

Please read Step 8's information.

Hope this helps.

I am sorry to hear this is happening,

are you getting any kind of error message when you are trying to do the connection test? If so this might help

Network Connection Error Solution

Also there was an earlier post of some one having the same issue, you might be able to find your solution within this post!

Xbox One X not connecting to Xbox Live

If you are unable to fix it you might want to go ahead and schedule a repair request to have someone take a look at it.

Schedule a Repair Request here.

I hope this information is helpful in getting your issue fixed! if so please mark it accordingly and Game On!