Xbox One X - Cannot connect via wired connection

Discus and support Xbox One X - Cannot connect via wired connection in XBoX on Consoles to solve the problem; Hello All, I have recently purchased a new Xbox One X and I am trying to connect my console via a wired connection, but I am unable to. I can connect... Discussion in 'XBoX on Consoles' started by AdamWake1, Oct 13, 2018.

  1. AdamWake1
    AdamWake1 Guest

    Xbox One X - Cannot connect via wired connection


    Hello All,

    I have recently purchased a new Xbox One X and I am trying to connect my console via a wired connection, but I am unable to. I can connect my old Xbox One via the wired connection with no issues, as soon as I plug the Ethernet cable into my new Xbox it doesn't
    connect. Now it can detect that there is a wired connection on both the Xbox and the router, but the connection can only withhold for a few seconds.

    I have reset the router and Xbox, manually set the IP Settings, DNS etc, changed the port on the back of the router, had the Xbox replaced with a new console in case it was a bad LAN port connection on the back of the Xbox.. nothing seems to work?

    I have also spoken to our internet provider (Vodafone), they asked me to manually set the DNS, but that didn't work either.

    I am out of ideas and I don't know what to do to get it working anymore, any help would be appreciated.

    :)
     
    AdamWake1, Oct 13, 2018
    #1
  2. der Metatron
    der Metatron Guest
    Xbox One X Connection Issues

    I cannot connect my X to the router via wifi and the wired connection needs to be restarted up to 5 times
     
    der Metatron, Oct 13, 2018
    #2
  3. can connect to internet but not xbox live / update problems

    also i cannot connect via a wired connection the same problems persist
     
    XII I3 3 4 5 T, Oct 13, 2018
    #3
  4. denis97g
    denis97g Guest

    Xbox One X - Cannot connect via wired connection

    denis97g, Oct 13, 2018
    #4
  5. Hello Adam!

    Can I ask, what happens when you try to test your multiplayer connection?

    Try these guides to help with most network connection issues and see if either help out with the issue.

    Give that information a look through and see if there are any troubleshooting steps there that you haven't tried yet.

    If you have completed all that, I would suggest maybe trying a new router or modem

    Hope this information was helpful

    Thanks!
     
    XBF Esteban R, Nov 3, 2018
    #5
  6. der Metatron Win User

    Xbox One X Connection Issues

    I cannot connect my X to the router via wifi and the wired connection needs to be restarted up to 5 times
  7. XBF Esteban R Win User

    Xbox One X - Cannot connect via wired connection

    Hello Adam!

    Can I ask, what happens when you try to test your multiplayer connection?

    Try these guides to help with most network connection issues and see if either help out with the issue.

    Give that information a look through and see if there are any troubleshooting steps there that you haven't tried yet.

    If you have completed all that, I would suggest maybe trying a new router or modem

    Hope this information was helpful

    Thanks!
  8. denis97g Win User

    Xbox One X - Cannot connect via wired connection

  9. TommyWilson8 Win User

    Xbox Series X keeps disconnecting

    I have one Xbox (Series X) wired via Ethernet. I can play on WiFi with no disconnects but I prefer a wired connection for gaming.
  10. StuartATrueRed Win User

    Keyscaper bluetooth gaming headset

    If the headset is only a Bluetooth headset, then it cannot be connected to the Xbox, as the console does not support Bluetooth. However, you can connect a wired headset to the controller via 3.5 mm audio jack. If the headset can be connected that way, then you will have to connect via the wire.
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Xbox One X - Cannot connect via wired connection

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