Xbox One X black screen/ no output signal

Discus and support Xbox One X black screen/ no output signal in XBoX on Consoles to solve the problem; Hi, this morning I try to start the console but unfortunately I only got a black screen. I tried to change cable and even tv bu where other device... Discussion in 'XBoX on Consoles' started by JohanXBOX360, Apr 25, 2018.

  1. JohanXBOX360
    JohanXBOX360 Guest

    Xbox One X black screen/ no output signal


    Hi,

    this morning I try to start the console but unfortunately I only got a black screen. I tried to change cable and even tv bu where other device works the Xbox One x fails. It seems there is no output signal from the HDMI port. I also try to rset the power
    supply but without no result.

    Could you help me please ?

    :)
     
    JohanXBOX360, Apr 25, 2018
    #1
  2. Using Coaxial to HDMI converter to connect TV to Xbox One?

    If you're still interested, I purchased an RCA to HDMI converter because my cable box doesn't have an HDMI output. It's powered by USB. You connect the composite cable and audio o the converter and then it outputs either a 720 or 1080p signal (you select
    it with a small switch). I plugged it to my tv and I can see an image. I plug it into the xbox one and it does sense a signal coming from the cable but the screen stays black and no audio whatsoever. I tested the xbox one input with my apple tv and it works
    fine, it passes through the signal. I also have an HDMI switch hub (to connect several devices using a single hdmi port). Works fine with the TV. It also doesn't work with the xbox one. So I'm guessing the xbox one tries to get some kind of legit signal from
    the set top box you're connecting it to, and it won't work with generic hardware (like hubs and converters).
     
    x hugogorian x, Apr 25, 2018
    #2
  3. Rivanov569
    Rivanov569 Guest
    TV (LG OLED 55B6V) loses signal when switching from HDR to SDR

    I got my Xbox One X this Tuesday and played the whole day. Since that evening though, I have a strange problem that my TV loses signal with the Xbox One X when I start a game or go back to the Home screen. After a while the pictures comes back up.

    My Xbox One X is connected on HDMI 4 on my LG OLED. From there my TV is via ARC connected to my receiver.

    I restored my Xbox One X but with no luck unfortunately. When I start a game it kicks into HDR mode. When I go back to Home.. to

    screen turns black.. TV is giving me the message it's losing signal and after a short while the Home screen comes back on the TV.

    Also, when I want to switch the Video settings from 24 bits per pixel to 30 bits per pixel. The screen went black and it takes too long to keep the new settings so it's constantly reverting back to the old setting.

    It doesn't always happen.. but sometimes. That makes it very strange. I'm using the original HDMI cable that came with the Xbox One X.

    I am enrolled in the Insider Preview Beta, don't know if that makes any difference?
     
    Rivanov569, Apr 25, 2018
    #3
  4. gds1972
    gds1972 Guest

    Xbox One X black screen/ no output signal

    Hi

    Can you please try following the steps in
    this support guide
    to see if it helps with your problem.
     
    gds1972, Apr 26, 2018
    #4
  5. JohanXBOX360
    JohanXBOX360 Guest
    I try the procedure when the screen is black at the start. I pushed xbox and eject buttons during a long moment, the console started, I heard a sound after 10 seconds but the Xbox button didn't blink. Of course, the screen is still black. Just for info,
    when I connect my second console (Xbox One S), it works without any issue (same cables, same tv input).
     
    JohanXBOX360, Apr 26, 2018
    #5
  6. gds1972
    gds1972 Guest
    If you have not been able to resolve the issue by following steps guided in the link above then you will probably need to request a repair as guided in the last.

    https://support.microsoft.com/devices
     
    gds1972, Nov 1, 2018
    #6
  7. gds1972 Win User

    Xbox One X black screen/ no output signal

    If you have not been able to resolve the issue by following steps guided in the link above then you will probably need to request a repair as guided in the last.

    https://support.microsoft.com/devices
  8. gds1972 Win User

    Xbox One X black screen/ no output signal

    Hi

    Can you please try following the steps in
    this support guide
    to see if it helps with your problem.
  9. JohanXBOX360 Win User

    Xbox One X black screen/ no output signal

    I try the procedure when the screen is black at the start. I pushed xbox and eject buttons during a long moment, the console started, I heard a sound after 10 seconds but the Xbox button didn't blink. Of course, the screen is still black. Just for info,
    when I connect my second console (Xbox One S), it works without any issue (same cables, same tv input).
  10. Georges C. Win User

    Getting static sound from aux port of xbox one x console

    Hello again, the console's HDMI IN only accepts input signal, i.e. receives signals from another device.

    If your console is Xbox One S or X, you have the Optical Output (S/PDIF) Out that can be connected to your Speaker if it has (S/PDIF) In.

    If your console is series s or x it won't have this output.

    I don't know what inputs and outputs you have in your speaker, so I don't know which connection would be best to use.
  11. Zacabeb Win User

    Can Xbox One play xvYCC enabled Blu Rays ('Expanded Color')?

    Unless the Xbox One clips black and white levels or converts YCbCr internally to RGB for output, the xvYCC content should be intact. You might need to force the projector to treat the signal as xvYCC though.
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Xbox One X black screen/ no output signal

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