Xbox One X Black Sceen After Setup

Discus and support Xbox One X Black Sceen After Setup in XBoX on Consoles to solve the problem; Right after I setup my xbox one x it goes to a black screen. The guide button works but the main area is a black. It happened right after the setup... Discussion in 'XBoX on Consoles' started by WonderThread355, Nov 15, 2017.

  1. Xbox One X Black Sceen After Setup


    Right after I setup my xbox one x it goes to a black screen. The guide button works but the main area is a black. It happened right after the setup when you pick if you want automatic updates for games and console. Then a vid shows but then it goes black.
    It is suppose to show a screen if you want a tutrial or no thanks. That never happens. Please fix this because I think the process is going south.

    :)
     
    WonderThread355, Nov 15, 2017
    #1
  2. black sceen

    Do you have a slim? if you do, it shuts off automatically to prevent overheating. If your xbox isn't hot you may have a problem with your video cable or TV. Try a different tv with a different video cable. Finally, you may have a GPU problem and your xbox
    needs to be repaired.
     
    BANGEXPLOSIVE, Nov 15, 2017
    #2
  3. KILLERHEDAKE
    KILLERHEDAKE Guest
    black sceen

    It very well could be the console becoming faulty unfortunately but reading your statement about FIFA 13, maybe its a corrupt save file within the game. Before panicking thinking its the console, try checking your memory device for corruption under your
    FIFA game saves. Also try clearing the memory cache. If it still persists try this game or any other without a memory device in. This will determine if it's the console or the hdd. Concerning thing I read over these comments is one of two things. If the console
    is over heating there is typically a message letting the user know it's about to auto shut off before it actually does. Same goes when it reboots, new or old there will be a message suggesting how to avoid an over heating, this is a long standing message from
    an update years ago (meaning of doesn't matter if it's a classic or S series console). Secondly if it's general hardware a red light would appear in the power button. This simply does not go away with a reboot typically. But then again you made no mention
    of a red light issue. Lastly, it could be an issue with the game itself or disc itself. Meaning if the disc has a defect or is dirty it could be the culprit. Also if there is a bug with FIFA 13 entirely it could be something either isolated or wide spread
    that could be fixed with a future title update. Bottom line, don't panic. Try what I suggested and get back to me.
     
    KILLERHEDAKE, Nov 15, 2017
    #3
  4. OK Fowl
    OK Fowl Guest

    Xbox One X Black Sceen After Setup

    It may be best to reach out to the official Chat/Phone Team for additional assistance:
    xbx.lv/rqQZaL
     
    OK Fowl, Nov 15, 2017
    #4
  5. OK Fowl Win User

    Xbox One X Black Sceen After Setup

    It may be best to reach out to the official Chat/Phone Team for additional assistance:
    xbx.lv/rqQZaL
  6. marie-piercorbeil Win User

    Xbox one Stuck on store

    Now my sceen is black and even if i wait it doesn't change !
  7. Continue using my Co Win User

    black sceen

    Sorry to hear about your problems.



    1. Check to see if your console gets hot. Hotter than you would think. It may be shutting down on purpose, a safety feature. If it is, make sure there is plenty of clearance on all sides, off the floor/carpet/confined space/etc. It may be needing more ventilation.



    2. Check to make sure all cables are secure and are working. Possibly swap out videos cables for another pair.



    3. Contact Xbox Support for an RMA and have the console repaired/replaced. Even if it's out of warranty, call them and see what they have to say. Tell them what is happening and that you think your console is restarting because it's overheating, assuming
    what I wrote in #1 is occurring.



    Good luck.
  8. BANGEXPLOSIVE Win User

    black sceen

    Do you have a slim? if you do, it shuts off automatically to prevent overheating. If your xbox isn't hot you may have a problem with your video cable or TV. Try a different tv with a different video cable. Finally, you may have a GPU problem and your xbox
    needs to be repaired.
  9. KILLERHEDAKE Win User

    black sceen

    It very well could be the console becoming faulty unfortunately but reading your statement about FIFA 13, maybe its a corrupt save file within the game. Before panicking thinking its the console, try checking your memory device for corruption under your
    FIFA game saves. Also try clearing the memory cache. If it still persists try this game or any other without a memory device in. This will determine if it's the console or the hdd. Concerning thing I read over these comments is one of two things. If the console
    is over heating there is typically a message letting the user know it's about to auto shut off before it actually does. Same goes when it reboots, new or old there will be a message suggesting how to avoid an over heating, this is a long standing message from
    an update years ago (meaning of doesn't matter if it's a classic or S series console). Secondly if it's general hardware a red light would appear in the power button. This simply does not go away with a reboot typically. But then again you made no mention
    of a red light issue. Lastly, it could be an issue with the game itself or disc itself. Meaning if the disc has a defect or is dirty it could be the culprit. Also if there is a bug with FIFA 13 entirely it could be something either isolated or wide spread
    that could be fixed with a future title update. Bottom line, don't panic. Try what I suggested and get back to me.
Thema:

Xbox One X Black Sceen After Setup

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