Xbox One Wrong Time Right Timezone

(s) Lauren E Maughan · Jul 1, 2022

So up until today my Xbox One has been fine. No issues, shows the right time.

Today for some reason, at 10pm in 2022 it thinks it is 2am in 2019. I immediately checked my timezone and everything is correct, so its not that.

I am unsure if this is connected to the first problem but it also cannot open any online app on the console. I have run a check on the network connection and it isnt the internet, and some error messages say it is an issue connecting to the Xbox system. I have looked through the settings and see no ways to fix this.

I have tried restarting, turning it off and on again, running any check on offer, and have scoured the internet for an answer and gotten nothing helpful.

I don't even know why these issues came about so suddenly, there was a recent update but it was fine the day after it so I dont think it was caused by that?

Edit: It randomly fixed itself but I'm still confused as to what the cause was. Knowing a potential cause and fix would save me a lot of stress for if it does this again.

:)

Rostom L

Hi there!

Sorry to hear about what happened. Let's do our best to sort this out.

Have you already tried to go Offline via the network settings and then manually change your date & time?

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today S

Actually there is an outage with Xbox live services, some gamers started complaining about the same, their Xbox date appears as 2019

So probably this is related to the issue with servers

Try keeping an eye on the live status page:
https://support.xbox.com/xbox-live-status

And when everything is normal again, do this on your console:

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

After that, try to remove and re-add your profile on the console.

In case you need it, here's how to remove and re-add:

https://support.xbox.com/en-US/help/account-pro...

Also disconnect your router from power for 3 minutes or 5 as your console and try again when everything's up and running with your internet

JustinCasper

As for timezones, my posts shown incorrect times since the new forums came out

Please understand that they were refering to the Xbox Live time showing, if you are having an issue with your Xbox.com timezone double check you have the correct timezone selected in your settings on the forums. If it still shows the wrong time it will
be something that will be fixed. You can access the forum settings on the main page. I hope this helps you Metal10957

LOCKLD

Change your Console time zone in your settings, or timezone in your Router maybe wrong

Faline C

Hey Asha, I'm sorry you're experiencing this issue with the timezone on your Xbox One. I can understand how annoying that must be.

Did you set your timezone to automatic or did you manually select a timezone?

First, check for any server issues on Xbox Status here:

https://support.xbox.com/en-US/xbox-live-status

Since power cycling didn't help, you could try a soft reset (without deleting games and data) by following these steps:

https://support.xbox.com/en-US/help/hardware-ne...

I hope that helps. If you have any other questions, you're always welcome here!

Xbox One Wrong Time Right Timezone