Xbox one won't recognise my wireless router's password so can access xbox live

Hey Grafitti,

What router are you using and how many other devices are connected to the router wirelessly?

Please try this method: HERE if it isn't work then try to reset your router.

Xbox won’t connect to WiFi

1. Rerun the Network Connection Test
2. Power cycle your console and network hardware
3. Disconnect third-party headsets
4. Make sure that the router is broadcasting the correct SSID
5. Confirm the WiFi password
6. Check for other wireless interference
7. Check for MAC filtering
8. Change the wireless channel
9. Check the wireless channel width
10. Check for low wireless signal
11. Test your connection in another location

1. Rerun the Network Connection Test
Do this on your console to verify the specific error message you’re getting, by doing the following:

1. Open Guide
2. Select Settings.
3. Select All Settings.
4. Select Network.
5. Select Network settings. Any known outages will appear in the middle of the screen.
   
   
6. Select Test network connection on the right side of the Network settings screen. If the test is successful, your console will connect to Xbox Live. If not, the Network Connection Troubleshooter will try to identify the problem.

2. Power cycle your console and network hardware
Unplug the power cable from the back of the router, modem, or gateway for a few minutes. If you have a router and a modem, unplug their power cables then restart your Xbox One console by doing this:

• Press the Xbox button to open the guide.
• Select Settings.
• Select Restart console.
• Select Yes to confirm. If you can’t access the guide, or if the console seems frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button
  on the console again to restart.
• Plug the modem or gateway in first and wait for all the lights to return to their normal state.
• Plug in the router and wait for all the lights to return to their normal state.
• Test your Xbox Live connection. If successful, your console will connect to Xbox Live.

Note If you are prompted to update your console software, select Yes.

3. Disconnect third-party headsets

These headsets can cause active interference because they broadcast on the same frequency as wireless routers. To find the problematic headset, do this:

• Disconnect the power from the wireless headset.
• Test your Xbox Live connection. If successful, your console will connect to Xbox Live

4. Make sure that the router is broadcasting the correct SSID
Verify that your console is connecting to the correct SSID, then test your Xbox Live connection again. If this solution worked, your console will connect to Xbox Live.

Otherwise, you might need to test your console in an alternate location, check your router connectivity issues or look
for a new one.

5. Confirm the WiFi password
To confirm the password for a wireless network using a Windows 7 or Windows 8-based computer that is already connected to the network, do this:

• Click Start
• SelectControl Panel.
• Click Network and Internet.
• Click Network and Sharing Center.
• Click Manage Wireless Networks.
• Right-click the name of your wireless network, and then select Properties.
  
  
• Click the Security tab, and then click the Show characters check box. Once you have verified the correct password for your wireless network, test your Xbox Live connection again

Note If the option to Show Characters is not available, you may not be logged in with the Administrator account on the computer.

Hi grafitti9633!

When you ran the TEST NETWORK CONNECTION on the xbox one, can you confirm you did not get any of the 14 possible network errors listed on the support link?

Thanks!

Thanks Zombi GS. I've tried all of those methods several times with no luck.