Xbox one won't install when off and it removes from queue when turned back on

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

TheBlack, this could be a wrong configuration, or a bug. Let's guarantee both processes.

after performing this process above.

Press the Xbox button to open the dashboard.

Select System > Settings > System > Console Information

Select Reset Console.

Restore and keep my games and apps.

Rest assured, you won't miss games or saves

When asking to pull settings from an old xbox, put no

You will have to log in your accounts again, that's all

Activate the configuration this way.

Press the Xbox button to open the dashboard.

Select Profile & System > Settings > General > Power & Startup Mode.

Select the Power Mode drop-down menu to change the setting.

Now enable all the boxes at the bottom.

I don't see how cancelling a CD install would remove the entire download/installation queue but anything is possible when it comes to tehcnology. Turning the console off whilst having games queued for downloading should make no difference...I frequently add games to the queue and then turn my Series X off and they are all installed when I turn it back on the next day

UPDATE: I popped off part of the back and noticed it is turning on now but when I try and connect my headset it completely shuts off and won't turn back on until I remove the headset.

Hello Night07744,

The game it is still downloading something or the installation is fully stopped? Digital download?

If it doesn't, maybe you can try to remove the game from the installation queue, clear xbox one cache and try to reinstall again.

How to clear cache :

Press and hold the power button on the front of the Xbox until it turns off completely.

Unplug the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.

Plug in the power brick.

Wait for the light on the power brick to change from white to orange.

Turn the Xbox back on as you would normally.

When you turned it off (not full power cycle off) how long did you leave it off? About 2 hours ago, I turned mine off and left it off for an hour. When I came back the Xbox had already powered down and when I manually turned it back on the update was installing.
The update only downloads when it is in stand-by mode. Additionally, if you turn on your Xbox before the update is completed it won't install. So the only recommendation I can make is turn it off via a quick press of the console touch button (or controller
turn off) and leave it off for a short period of time until you notice it goes off of standby mode into a full power down.