Xbox One won’t display or respond to reset/controller

Aura998 · Nov 3, 2019

Hey guys, I have just encountered a problem with my original Xbox one.

My Xbox was working fine, but now when I press the power button to try and turn it on, the Xbox light will power on for like 20 secs, won’t show any display, and won’t respond to my controller (controller seems to force turn off the Xbox).

I have tried power Xbox resetting by holding the power off for 10 secs, I have disconnected the power supplyto power reset it. And have tried to do the hold ‘eject’ and Xbox button the restore it’s settings, but it doesn’t seem to be working.

My friend seems to think that it is a problem with the power supply and I need to get a replacement, but it seems to be working fine.. I really just need some help, I’ll provide more information if required.

Thanks in in advance for your advice. Alex

:)

AyeeJamesy

Unplug your console for a few minutes. Use a micro-USB cable you know is good (try others if the first doesn't work) to connect your controller to the system.
Plug your Xbox back in and turn it on using the power button on the system. Don't press anything on the controller until the Xbox boots up see if this works

Wishcatcher

Hi,

Sorry about it , please follow this > https://support.xbox.com/en-US/xbox-one/console/reset-power-supply-solution

Regards

EggsBoxJuan

Hi, make sure you have removed that usb flash drive before trying the display reset otherwise it won’t work.

It's also worth noting that when it states to press and hold the Xbox button it's the power button on the Xbox not the Xbox button on the controller.

Hojat Moradi

I hope this works because it’s really frustrating, everytime when I play gta online my controller suddenly won’t respond.

EggsBoxJuan

Hi, it may be worth resetting the display settings on the Xbox.

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Reset the console display settings
If the display problem is still not resolved, reset the display settings of your console. Here’s how:

Remove any discs from the disc tray.
Turn off the console.
Turn on the console.
Note If you are using an Xbox 360 Wireless Controller, turn on the console by using the Guide button on the controller. Make sure that you use the player 1 controller when you do this. The player 1 controller will have the upper-left light illuminated.
As the console starts, on the controller, press and hold Y while pulling the right trigger. The display settings are reset to the default settings, and then the console automatically restarts.

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http://support.xbox.com/xbox-360/system/audio-video

Xbox One won’t display or respond to reset/controller