Xbox One won't connect to tv

Discus and support Xbox One won't connect to tv in XBoX on Consoles to solve the problem; if you have the hdmi plugged in correctly, it's very possible that this isn't a compatible HD TV. It's only HD ready and 720p It won't even support... Discussion in 'XBoX on Consoles' started by FolkishManatee4, Dec 30, 2015.

  1. Xbox One won't connect to tv


    if you have the hdmi plugged in correctly, it's very possible that this isn't a compatible HD TV. It's only HD ready and 720p

    It won't even support 1080p

    For it to work with and Xbox one it had to have at least full HD at 720p so that may be the issue. I went on vacation and discovered this on an HD tv and had to buy a tv
     
    NewBlacksmurf, Dec 30, 2015
    #16
  2. it STILL should show on the screen when booted in "low res" mode , ...that's the whole point of it ...and when you took it to your friends house , did you use the same hdmi cable that your using at your house ? gotta be a bad cable or wrong port , I cant
    believe that tv wont display an xbox one...
     
    RobertBuckalew, Dec 30, 2015
    #17
  3. No on certain TV's that aren't actually full HD at 720p or higher, it won't show anything

    i used every possible trouble shooting step on the site, YouTube, Google etc for about 3 hours during that vacation before buying a new TV which worked the first time

    the low Rez mode seems that it should work but did not for me
     
    NewBlacksmurf, Dec 30, 2015
    #18
  4. Xbox One won't connect to tv

    Thanks for all the help guys, it is much appreciated believe me. It does seem that my tv was not quite what I thought it was when I bought it- I believe Blacksmurf to be right and this model is not 'true' HD. Gutted but can't be helped- will have to take
    more care next time I buy a tv!
     
    FolkishManatee4, Dec 30, 2015
    #19
  5. the tv I looked up says it does 720p , the xbox one does 720p ....
     
    RobertBuckalew, Dec 31, 2015
    #20
  6. gds1972
    gds1972 Guest
    Other thing it may be worth doing is going to the web site for the TV manufacturer to see if there is a software update available for the TV that may help with this issue.
     
    gds1972, Dec 31, 2015
    #21
  7. Its 720p but its not in full HD, its full HD ready which means other things are needed to make it full HD.

    thats the problem

    Full HD is required regardless of the pixel quality
     
    NewBlacksmurf, Dec 31, 2015
    #22
  8. Xbox One won't connect to tv

    It's also says it dose 720 p , and the Xbox says it accepts 720 p. ...
     
    RobertBuckalew, Dec 31, 2015
    #23
  9. I'm not trying to argue...but just give you factual information the xbox one will show a picture on TV's lower than 720p.

    all 720p TV's are not full HD so understand the 720p is only referring to the amount of pixels

    Go here for the explanation of pixels 480, 720 and 1080-
    support.xbox.com/.../tv-resolutions


    Concentrate here for trouble shooting -
    support.xbox.com/.../display-troubleshooter


    and here -
    support.xbox.com/.../tv-or-monitor-screen-is-blank-while-connected


    Your screen is blank after you turn on the console

    • Confirm that both your TV and Xbox One console are turned on.
    • Check that your TV is set to the correct input signal (HDMI).
    • Check that the HDMI cable connection to your console is secure.
    • Check that the HDMI cable connection to your TV is secure.
    • Check that the HDMI cable is connected to the "out to TV" port on the console.
    • Perform a cold boot on your Xbox One console by holding the power button on the front of the console for approximately 10 seconds, and then turn it on again.
    • Reset your display settings. Here's how:
      1. If there's a disc in the Xbox One console, eject it.
      2. On the console, press and hold the Xbox button for five seconds to turn off the console.
      3. Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You will hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until
        the second beep occurs.

        Note This will boot your console in low resolution mode (640 × 480). To reset this setting, go to
        Settings in the guide, select Display & sounds, Video options,
        and then TV Resolution.
      4. If you are required to complete these steps on every boot-up, you will want to change your TV connection to HDMI as shown in step 3 in the next section, "Your screen is blank and you use an AVR in your setup." For more information, see How
        to adjust the display settings on your Xbox One console
        .
    • Try plugging the HDMI cable into a different HDMI port on your TV.
    • Try using a different HDMI cable to connect your console to your TV.
    • Try connecting your console to a different TV.
    Your screen is blank and you use an AVR in your setup

    If your Xbox One console is connected to an audio-video receiver (AVR) that's connected to your television and you have no sound, follow these troubleshooting steps:

    1. Turn on your devices in the following order, waiting for each device to fully power up before starting the next device:
      1. Turn on your television first.
      2. Once your television is displaying a picture, turn on the AVR.
      3. Turn on your Xbox One console.
    2. Use the Input button on your television's remote control (or the buttons on the television) to switch the input source of your AVR away from the console and then back (for example, HDMI1 to HDMI2, and then back to HDMI1).
    3. Restart the AVR.
    4. Set your TV connection to HDMI:
      1. Press the Xbox button to return to the Home screen.
      2. Scroll left to open the guide.
      3. Select Settings.
      4. Select Display & sound.
      5. Select Video output.
      6. Select TV connection.
      7. Select the HDMI option.

    Your screen is blank after you install a system update

    If you've just installed a system update and you see a blank screen, try the
    Xbox One System Update Solution
    . In step 1, select I AM EXPERIENCING A STARTUP ISSUE and then
    BLACK SCREEN in step 2.

    Request a repair

    If none of these solutions resolved the problem, your console may need to be serviced. Submit a repair request.
     
    NewBlacksmurf, Dec 31, 2015
    #24
  10. Don't confuse what the xbox one will send to signal to vs. what the TV is set to receive.

    This is a TV issue based on what signals the TV can receive and how.
     
    NewBlacksmurf, Dec 31, 2015
    #25
  11. Well I guess I am confused, I read the link you provided and didn't see anywhere it said there were different degree's of 720p like you suggest ,one that is HD and one that isnt...and I have never heard of that if it is that way....again , it didn't say
    that as far as I could tell , it DID say the Xbox would drop down to 480 which ANY tv should display, so I'm of the opinion there is something else going on....
     
    RobertBuckalew, Dec 31, 2015
    #26
  12. Again, thanks for the help and advice. Bought a cheap full HD monitor in the sales and it works fine. I agree that the situation with the tv is strange, especially as the Xbox wouldn't even run on low res. For some reason the to tv point blank refused to
    recognise the Xbox and it was def a compatibility on the part of the tv. I've contacted Panasonic but I assume that they will simply refer me back to Microsoft. Just glad to have it up and running for my son.
     
    FolkishManatee4, Oct 31, 2018
    #27
  13. ResidentWebbo Win User

    Digital Audio Out - TV or Xbox One.

    So I can leave it connected to the TV rather than the Xbox One and there won't be any difference in quality/performance?
  14. NaZoooom Win User

    Xbox One won't connect to TV

  15. Fluke939 Win User

    Xbox One won't connect to TV

    Does other stuff work on that HDMI port on your TV? Also, be sure you got the cable in the HDMI out port on the Xbox as there is a port for input that wouldn't work for connecting to the TV
  16. - AJ - Win User

    Xbox One won't connect to TV

    Hi, MaKayla! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry to hear you are experiencing issues with your console.

    If you don't mind, I'd appreciate it if you could answer the following questions.

    - May I ask which Xbox One model you are using?
    - Do you have any external devices plugged into your console?
    - Have you noticed if your console will turn itself off after some time of being on and not displaying on your TV?

    - I see another forum member has shared a link to a support article related to this problem, may I ask if you have already tried anything mentioned there?

    Thank you! I'll be looking forward to your reply.
    Best regards.
  17. XBF Ezra G Win User

    Xbox one won't connect to TV.

    Hello CJEnrock,

    Thank you for your post. I understand you are experiencing an issue with your Xbox One not displaying to your TV. To troubleshoot this, please visit this page:

    Troubleshoot a blank TV/Monitor
    .

    I hope this helps.
Thema:

Xbox One won't connect to tv

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