xbox one with problem

CaioRodrigues1 · Oct 7, 2018

,My xbox one is having problems when I try to turn it on and off, I went to a place that fixes the xbox one and they
told me it's a factory error, what do I do about it?

:)

NENGaming · Oct 7, 2018

Problem with Xbox one

Dear Matt, we're sorry your having issues. We're looking into it.

In the mean time you can post your wishes and/or feedback in here Uh oh... that shouldn't have happened.

If you are having issues with your Xbox One you can contact support here - Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

Thanks

shaneyboy28 · Oct 7, 2018

Problem with Xbox One.

Goatsnatcher I removed my account then re signed back in still having problems with friends and that. but now I'm signed in as my name in the top left with 0 achievements but when I go on the app achievements its all there with my actually profile. like
when i sign in it just says Shane.

GrayTheNineLive · Oct 7, 2018

If its a factory error you can return the console where you buy it, but what type of error you see? Can you describe the problem?

JohnnyXeo · Oct 7, 2018

I would reach out to official support to see what troubleshooting steps they can offer with their resources and they can also confirm warranty status for you as well.

SLB4EVERPT · Oct 8, 2018

See if you find your issue on this troubleshoot: Xbox One System Updates | Offline System Updates

CaioRodrigues1 · Oct 13, 2018

when i try to turn it on, it instantly turns off and the power supply led seems to be orange instead of white

XBF Nestor S · Nov 3, 2018

Hey Caio thanks for the reply! If it hasn't already been done try our
Xbox Powersupply Troubleshooter and keep us posted on this or any other issue or inquiry!!

GrottyGiraffe7

After watching a few guides I fixed most of my problems including my WiFi. Pages now load and the dashboard is much smoother. Besides the loose parts in which I hope to get repaired soon I only have one more issue. This is that whenever I start up a game
a sync loading bar shows up and after a few minutes the message "We couldn't get your latest saved data" shows up. I've tried so many things but nothing works. Under that message it says try again (does same thing) or use offline. I've reset the console so
many times and I don't know what else to do. Any answers???

GrowlingYapper

Can you press the console button for 8 seconds then power back up see if that helps.

D3ATH PRONE

I am sorry my solution did not help with your issue. Go ahead and attempt the solution that Spyroman12 suggested. Please let us know if any of this was helpful in the troubleshooting of your issue!

Spyroman12

Hey Haydenn,

Sounds like you have some corrupted data on your console. Trying doing a hard reset on the console

1) Turn off console, unplug all the cords connected to the console, place your finger on the power button for 30 seconds, then plug everything in

Then do the same for your controller

2) Take out the batteries for your controller, hold down the power button on the controller for 30 seconds, put batteries back in, try out controller

Hope this helps

Dont Be Haydenn

I checked and my controller is up to date, it just happen to me again today, i plugged in my rechargeable cable to my controller and it kinda turn off but not really, but i guess it did and then it was frozen again, its pretty stupid honestly...

xbox one with problem