Xbox One/Windows 10 Online Safety: We were unable to load your settings at this time....

View activity is set to "Allow", link takes me to the Privacy and Online Safety page through the browser, but getting the same issue.

I'm still getting the "We were unable to load your settings at this time. Please try again later." message when I click on the middle tab for Windows 10 devices online safety.

Thank you for your reply.

Firstly I am not in a family group ( I ve tried that once, as I mentioned above, to see if I can bypass my issue)

Secondly I cant change any settings in the Xbox One/Windows 10 Online Safety tab due to my issue (I am getting for months now this message: "We were unable to load your settings at this time. Please try again later"

Any Microsoft agent ?

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

After joining a family group with an adult, follow these steps to change your privacy settings.

Sign in to your Microsoft account.

https://www.xbox.com/

Select your gamertag, and then select the More actions button (…).

Select Xbox settings, and then select Privacy & online safety.

Note Because you’re accessing sensitive info, you may have to enter your password or passkey.

Select the gamertag for the account that you want to manage.

Select either the Xbox One/Windows 10 Online Safety tab or the Privacy tab.

Review the current settings and update any that you want to change, and then select Submit to save the changes.

Note You must select Submit at the bottom of the page before leaving or switching to another tab. If you don't submit the changes before you move to the other tab, your changes won't be saved.

Have the member sign in and then sign out of their account on the console to make sure the changes take effect.

The adult of the family group did to go to the xbox one/windows 10 online safety tab, but that tab was kept saying we were unable to load your settings only for my profile, it showed for every other family member, i know how to change the settings for multiplayer, but the problem i am having is that the tab i need to use is not working

Hello DawsonMoodie,

Thank you for posting on the Xbox forums. We understand that you are interested in changing your privacy and online safety settings for Xbox on Windows 10. The article entitled, "Xbox
One online safety and privacy settings for parents and kids" contains steps on how to complete this process through the Xbox website. The option for Windows 10 privacy and online safety settings on our website will state, "Xbox One/Windows 10 Online Safety."
Be sure to let us know the results!