Xbox One will not recognize second external hard drive

Hello All:

I have an xbox one. I have been using two external hard drives with it. Recently the xbox stopped recognizing that the second hard drive was connected. I figured the hard drive quit working, so I purchase a new 4tb Seagate Xbox External Hard Drive to
use. I plugged it in and the xbox did not recognize it either. I have done hard reboots, switch usb ports, switch cables, etc... and nothing that I do gets the xbox to recognize either the original second external hard drive that was working perfectly or
the new second external hard drive. Even when I remove the first external hard drive, and hard reboot, the xbox will still not recognize the either the new external hard drive or the drive that had worked well in the past as a second external hard drive.
I figure something is wrong with my xbox one. Please advise what I should do.

Thank you!

:)

 

broken xbox update

My xbox one no longer recognizes my external hard drive after the update.

 

External hard drive issues

I have a WD 3.0 1tb external hard drive for my xbox one. I have been using this External HD for months with no issues. Today, my xbox suddenly no longer recognizes my external HD. I have done multiple hard resets and tried different USB ports on the console
and the xbox one still will not recognize the hard drive. i have looked over multiple posts and havent found a resolution. I am a preview member and have a day one console. Can any one help resolve my issue please?

Thanks

 

Check this link for a possible solution:
https://support.xbox.com/en-US/games/troubleshooting/console-doesnt-detect-external-storage