Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not...

Discus and support Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not... in XboX Networking Hardware to solve the problem; Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not successful" The CenturyLink C4000LG Modem is well known for... Discussion in 'XboX Networking Hardware' started by JacobSillyman, Aug 9, 2021.

  1. Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not...

    JacobSillyman, Aug 9, 2021
    #1
  2. JacobSillyman Win User

    Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not successful"

    Thanks for the response! Do you have any idea of other, older modems/routers I might be able to switch out for with Century Link that don't have these problems? If it really is just a problem with the hardware, I'd rather do that than lose out on the use of my xbox
  3. Nursemorph Win User

    Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not successful"

    Have you tried connecting with a cable? I know it may not be ideal but this would confirm whether it is an issue with the Wi-Fi or if it's an underlying issue with that modem and Xboxes

    I have seen a comment that the 4000 modems had issues with older Wi-Fi drivers (which would likely be the case due to the age of the XB1 platform)...trouble is I suspect that's not something that can be fixed on an Xbox (a PC would likely have an option)

    Not sure if this is any help but this has a troubleshooting for uPNP and also has a XBL specific section on it:

    https://mysupport.zyxel.com/hc/en-u...PE-CenturyLink-NAT-UPnP-Troubleshooting-Guide
  4. Nursemorph Win User

    Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not successful"

    You shouldn't specifically need an older router, just one that is proven to work with the XB1. It may simply be the firmware in the CL modems doesn't like older Wi-Fi firmware.

    Best thing to do is find some general "top 10" lists or some such (plenty show up if you type "best router for wi-fi on an original xbox one?"...assuming you have an Original Xbox One) and, from there, do a web search of each one and see what works best in your price range etc. Generally, Netgear, TP-Link, Asus, brands like that are usually pretty good
  5. SierraJackson1 Win User

    Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not successful"

    I have port forwarding but I don't know how to use it
  6. SierraJackson1 Win User

    Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not successful"

    Hey, wired connection works! I don't really know if it helps and if I unplug it and test it again and see if it'll connect wirelessly, network speeds are kinda low though://
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Xbox One will not connect to Xbox Live using new CenturyLink C4000LG Modem - "UPnP not...

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