XBOX ONE TENURE GONE

Discus and support XBOX ONE TENURE GONE in XBoX on Consoles to solve the problem; Around 4 Days ago i noticed my Tenure was gone from my profile on the XBOX ONE and after talking with support over 6 times and getting many different... Discussion in 'XBoX on Consoles' started by mission156, Jan 5, 2016.

  1. mission156
    mission156 Guest

    XBOX ONE TENURE GONE


    Around 4 Days ago i noticed my Tenure was gone from my profile on the XBOX ONE and after talking with support over 6 times and getting many different answers i decided to come here and see if this can be looked into.

    I have been through all the steps remove profile from console / hard reset console etc but still not there. Support has also said you need to be gold for 4 Years which i have been since 2003.

    Can someone look into this?

    :)
     
    mission156, Jan 5, 2016
    #1
  2. INPh1D3L
    INPh1D3L Guest
    Gamertag years of continuous service

    Bump for similar issue.

    My tenure should have gone from 10 to 11 around January 5th. I assume when the tenure messed up the anniversary date was also compromised?

    Thanks

    I am now on the xbox one.
     
    INPh1D3L, Jan 5, 2016
    #2
  3. smxw
    smxw Guest
    Xbox tenure missing Xbox one

    the other day I ran out of gold so today i bought a 3month trial but once I got on Xbox one my tenure was gone I had 6 years. But when I sign in on 360 it says my tenure is 6years please help!!
     
    smxw, Jan 5, 2016
    #3
  4. iNb4 Ownage
    iNb4 Ownage Guest

    XBOX ONE TENURE GONE

    Hey there!

    Thanks for the support message.

    Tenure is a watermark on your profile showing how long you have been an Xbox Gold Member on Xbox LIVE. It stops calculating once your subscription expires. If you were recently a silver member, sometimes, it can take a week or two to correct itself. Most
    of the time the tenure will correct itself in just a few weeks.

    Cheers!
     
    iNb4 Ownage, Jan 5, 2016
    #4
  5. mission156
    mission156 Guest
    Hi, I am now having an intermittent Tenure issue where sometimes the Tenure will display as 10 then sometimes not at all. I have also been told by support my account was created xx/xx/2013 when actually it was made in 2003 how can i get this looked at as
    live support can't access much information and i have always been a Gold member.
     
    mission156, Jan 13, 2016
    #5
  6. mission156
    mission156 Guest
    Resolved now! Please close this. Thanks
     
    mission156, Oct 31, 2018
    #6
  7. INPh1D3L Win User

    Gamertag years of continuous service

    Bump for similar issue.

    My tenure should have gone from 10 to 11 around January 5th. I assume when the tenure messed up the anniversary date was also compromised?

    Thanks

    I am now on the xbox one.
  8. iNb4 Ownage Win User

    XBOX ONE TENURE GONE

    Hey there!

    Thanks for the support message.

    Tenure is a watermark on your profile showing how long you have been an Xbox Gold Member on Xbox LIVE. It stops calculating once your subscription expires. If you were recently a silver member, sometimes, it can take a week or two to correct itself. Most
    of the time the tenure will correct itself in just a few weeks.

    Cheers!
  9. mission156 Win User

    XBOX ONE TENURE GONE

    Resolved now! Please close this. Thanks
  10. mission156 Win User

    XBOX ONE TENURE GONE

    Hi, I am now having an intermittent Tenure issue where sometimes the Tenure will display as 10 then sometimes not at all. I have also been told by support my account was created xx/xx/2013 when actually it was made in 2003 how can i get this looked at as
    live support can't access much information and i have always been a Gold member.
  11. ZAJAXZ Win User

    Tenure Gone After Renewal

    Yeah, my gold was renewed 3 weeks ago. It appears on Xbox One, my tenure, but it's gone from my 360 profile. Has been for 3 weeks.
Thema:

XBOX ONE TENURE GONE

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