Xbox one taking ages to start and when it does it won’t load any games past their title screens

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

I apologize but the last resort will be resetting the console keeping games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Hello diana,

Thanks for posting on the Xbox forums. We understand that your Xbox One is stuck on a black screen when you try playing games or watching movies. We recommend

performing a soft factory reset. This type of factory reset will keep all games and applications installed, but it will remove all the profiles from the console. Be sure to let us know the results diana!

The game gets to the title screen and does all the checking files and stuff. After when I try to start it does nothing and just stays on the title screen. How do I fix it?

Load into the offline mode then press select (the button with the two boxes) to load into online multiplayer

my Xbox wont le me get past the grey loading screen. and when i disconnect the wifi and start the xbox back up, it does the splash logo and freezes on a black screen

I have done that and unplugged it still nothing also cleared out my saved data nothing the games load up and read till the title then nothing either they stuck there or screen will go black when I hit start on dying light the games that are on the one drive
not disc based play but I lost all saved data to them so I scratch my head wondering what's going on there's no noise or grinding coming from the disc drive or anything the xbox loads up fine just the games that are disc are not loading past the title screen