XBox One suddenly won't connect to wireless internet

Discus and support XBox One suddenly won't connect to wireless internet in XBoX on Consoles to solve the problem; I have an XB1 that I bought about a month or so ago. I had a heck of a time getting it to connect to the wireless internet in my house, but it finally... Discussion in 'XBoX on Consoles' started by LORD BACKFIRE, Dec 22, 2015.

  1. XBox One suddenly won't connect to wireless internet


    I have an XB1 that I bought about a month or so ago. I had a heck of a time getting it to connect to the wireless internet in my house, but it finally did connect and has been fine until last Saturday night. Something happened to the internet in our house;
    it completely dropped out. Not sure if the router had an issue or the internet itself. At any rate, ever since then the XB1 won't connect to the wireless. It connects to the internet fine via a ethernet cable. I have tried everything there is to try; hard
    reset, multiple suggestions from support (spoke to them several times). Basically I enter my password for the network and it says it's wrong, but it isn't because it's the same one for all devices in the house and all of them connect no problem. The last
    attempt I am trying is port forward configuration.

    On that, I have attempted to open the ports, but I'm having issues. I have a Netgear WGR614v9 router. When I get to the screen where I can configure the port, it lists the same IP address as my router except for the last number. If I put that number in,
    it fails becaause "Server IP address cannot be router's LAN IP address." If I put my XB1 IP address in it, it says "Server IP address must be a LAN IP address." I have no idea what to do from here. I also ran a open port test and when I checked
    port 88, it said it was closed.

    Support says it's likely my internal antenna. I don;t see how since my XB can pick up the wireless internet in my house as well as all my neighbors. But I also know little of these things.

    Kevin

    :)
     
    LORD BACKFIRE, Dec 22, 2015
    #1
  2. my xbox won't let me connect to my wireless internet

    my xbox won't let me connect to my wireless internet it just says you still can not connect to your internet here are some suggestions
     
    donatello rocks, Dec 22, 2015
    #2
  3. Won't Connect to Internet when I have a strong connection

    My Xbox One won't connect to my wireless internet but my cell phone and laptop are both connected with strong connections. Please help me.
     
    UncannyDaisy25, Dec 22, 2015
    #3
  4. XBox One suddenly won't connect to wireless internet

    Well it works fine wired (wired is better, I would run cable either way) so we know its a wireless issue , and other stuff connects wirelessly so it almost HAS to be the xbox's wireless card , ports would have nothing to do with this ...I would reset the
    router to factory defaults and also check for firmware updates , if still no , about all you could try would be a factory restore or setup a repair... OR just run that cable (cat 5 is dirt cheap right now) and have a much more stable connection....and you
    said you have only had it ABOUT a month ? if LESS than a month you should be able to exchange it...

    Also , on that router UPNP should take care of everything and no need to forward anything
     
    RobertBuckalew, Dec 22, 2015
    #4
  5. Went Brown Win User

    Xbox One Account Sign in Issues

    Looks like I managed to get the internet working on it but one of the wireless Zxyell wireless modem won't connect to my xbox one so I must use another one.
  6. Dc r0cks 0n 500 Win User

    I have an Xbox 360 that won't connect to my router

    Same thing is happening to me my Xbox one s won't connect to my internet but will connect to a hotspot or being hard wired but still won't connect to the wireless after doing all the steps
  7. noboundz Win User

    Absolutely newbie who needs help

    Your Xbox needs access to the internet to connect to Xbox LIVE. Just buying a router won't do anything.

    -

    If you have a Slim Xbox, or a wireless adaptor for an older model, then you'll be able to connect to LIVE provided a) there's wireless internet where you are, and b) you have the password to access it, if there is one.
  8. Brownie xx Win User

    Can not connect to Xbox Live on my Xbox One whatsoever

    The same thing happened to me. I was playing titanfall then suddenly I was disconnected and unable to reconnect. All my other devices including my iPhone, iPad and laptop are still connected to the internet but my xbox won't. I have tested connection but
    just receiving a 'not connected' message. I have tried setting up a wireless network but that did not work either. Wtf man.
  9. buffy9472 Win User

    cant connect to xbox live

    is there another internet connection you could try connecting it to? That might settle the debate as to whether your internet is working or not. Sometimes my xbox appears connected to the internet, but if my wireless is down or experiencing intermittent
    connection issues, I won't be able to connect to my live account. So it might still be your internet?
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XBox One suddenly won't connect to wireless internet

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