Xbox One Stuck on Mute - Headset Tested and Works!

Discus and support Xbox One Stuck on Mute - Headset Tested and Works! in XBoX on Consoles to solve the problem; Our Xbox has suddenly muted itself, we’ve tried all the trouble shooting guides online and nothing has worked. Firmware up to date, powered down and... Discussion in 'XBoX on Consoles' started by michellegunter, Sep 3, 2018.

  1. Xbox One Stuck on Mute - Headset Tested and Works!


    Our Xbox has suddenly muted itself, we’ve tried all the trouble shooting guides online and nothing has worked. Firmware up to date, powered down and restarted, connected it by USB, checked the Chat Mixer and checked all other settings. Headset works on
    other consoles - sound is on through the TV just not the headset.

    Any other ideas that we could try....?

    :)
     
    michellegunter, Sep 3, 2018
    #1
  2. NappyKevin
    NappyKevin Guest
    Xbox one stereo headset adapter

    My Xbox one stereo headset adapter is stuck on mute and I have to update my controller with the adapter but it's still stuck on mute, any suggestions?
     
    NappyKevin, Sep 3, 2018
    #2
  3. Wireless Xbox One S controller is not working with Xbox One headset or any headset

    Purchased an Xbox One S and none of my headsets work with it. I have the xbox one headset with adapter and when plugged in no one in my party can hear me. I know for sure it isn't on mute also. I have tested the headset and it does work. I also have tested
    my bose headset with the controller and it doesn't work on the wireless controller either. The bose headset does, however work on a wired controller I have for the console, but that is besides the point since I want to use a headset with my wireless controller.
     
    HeadTakr420Boss, Sep 3, 2018
    #3
  4. Xbox One Stuck on Mute - Headset Tested and Works!

    Try this, it worked for me, Plugged my headset into a Windows 10 PC with the USB cable and then unmuted the mic through the windows settings.

    Sounds odd, but it worked for me.
     
    DIPDIP0TAT0CH1P, Sep 3, 2018
    #4
  5. Edocsil 2020
    Edocsil 2020 Guest
    What is the headset you are using?
     
    Edocsil 2020, Sep 3, 2018
    #5
  6. A none Microsoft one, called XBox Support and they told me that the problem would not occur if I bought an official XBox headset. I'll let you know if that sorts the problem.
     
    michellegunter, Sep 5, 2018
    #6
  7. Anything is worth a try - thank you!
     
    michellegunter, Nov 3, 2018
    #7
  8. michellegunter Win User

    Xbox One Stuck on Mute - Headset Tested and Works!

    A none Microsoft one, called XBox Support and they told me that the problem would not occur if I bought an official XBox headset. I'll let you know if that sorts the problem.
  9. Edocsil 2020 Win User

    Xbox One Stuck on Mute - Headset Tested and Works!

    What is the headset you are using?
  10. michellegunter Win User

    Xbox One Stuck on Mute - Headset Tested and Works!

    Anything is worth a try - thank you!
  11. DIPDIP0TAT0CH1P Win User

    Xbox One Stuck on Mute - Headset Tested and Works!

    Try this, it worked for me, Plugged my headset into a Windows 10 PC with the USB cable and then unmuted the mic through the windows settings.

    Sounds odd, but it worked for me.
  12. Mc Cheshire Cat Win User

    sounds wont go through my mic

    So if youve tested it on both pc and xbox and it doesnt work, but other ones do, the only things i can think of are either the mute button Has either got stuck or has broke, or the mic itself has broke.

    What headset is it?
Thema:

Xbox One Stuck on Mute - Headset Tested and Works!

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