xbox one stop recognizing game discs

DotingCrowd9187 · Jul 13, 2018

system is relatively new, just purchased in January. the system completely stop recognizing game discs. any ways to solve this?

:)

redwolf1974 · Jul 13, 2018

Xbox one console not reading discs

So I picked up a console for 10 bucks it was missing some pieces so I replace what it needed and booted it up. It would not read discs, I dont see a spinning gear or anything showing that it recognizes that there is a disc in it. So I bought a new laser and tray and replaced it. Same thing, it will spin for about 3 seconds and stop. Xbox never recognizes the disc. I reset the xbox, tried it, updated it, tried it.. nothing.

IVI41 · Jul 13, 2018

xbox one not recognizing xbox one discs

I recommended that you hard reset ur Xbox one to factory setting maybe then it will read the disc if not then it could be and internal damage and Xbox HQ would have to fix.

~

itzjustARTYOM · Jul 13, 2018

Try to Reset your Console , HOW?

Press the Xbox button to open the guide.

Select Settings.

Select All Settings.

Select System.

Select Console info & updates.

Select Reset console.

DIPDIP0TAT0CH1P · Jul 13, 2018

If your having an issue with all of your discs, check if they work on another Xbox, if they do, it could be your Xbox disc reader has failed, and needs a warranty service.

M3tal Daz3 · Nov 2, 2018

Follow the troubleshooting here:
https://support.xbox.com/en-US/xbox-one/console/disc-error

If it fails means your console needs to be serviced:
https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

itzjustARTYOM

Try to Reset your Console , HOW?

Press the Xbox button to open the guide.
Select Settings.
Select All Settings.
Select System.
Select Console info & updates.
Select Reset console.

M3tal Daz3

Follow the troubleshooting here:
https://support.xbox.com/en-US/xbox-one/console/disc-error

If it fails means your console needs to be serviced:
https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced

DIPDIP0TAT0CH1P

If your having an issue with all of your discs, check if they work on another Xbox, if they do, it could be your Xbox disc reader has failed, and needs a warranty service.

x24hrs2livex

No you cannot. The xbox one will not recognize 360 games discs or downloads

XBF Crystal P

Hi there Shantj,

Thanks for the reply. In reference to the issue at hand, this is the only disc being affected.

Have you tried uninstalling the game from the Xbox One? If so, after power cycling the console, then inserting the disc does it recognize it in the system?
Have you attempted to use this disc on another console to help test the disc?

I recommend to try the following resource article after uninstalling the file from the Xbox:

The installation process stops at or near 0% when installing an Xbox One game from a disc.

Let us know if so we may know how to further assist.

xbox one stop recognizing game discs

xbox one stop recognizing game discs

xbox one stop recognizing game discs

xbox one stop recognizing game discs

xbox one stop recognizing game discs

xbox one stop recognizing game discs

360 games

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xbox one stop recognizing game discs

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