XBox one Starts up in 640 x 480 wide screen mode and not 4k, second question is about start...

Hi,

many thanks for quick reply, If the glitch re-appears i'll try the hard reset like you said, do i assume that no game progress will be lost as all the games we play are from discs,

The name that it starts up on is not set as the consoles home name, which makes it seem strange.

Thanks

keith

When a .xbox goes 640x480 it means that its going back to default resolution because the 4k isnt supported now

Yes if you try again it will stick to it till you reboot unless its going back to 640 again

You didnt specify so I gotta ask

Is it reverting back?

If it is are you sure you bought hdmi 2 cables remember not all cables are created equal

No name brands arent good to use and you have to make sure your tv supports the 4k xbox supports

4k with hdr10 and I forget the other one and hdmi 2.0 with gold plating ends

I personally use twisties cables other brands like monster work too I dont trust belkin personally

Probably just a glitch. Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power
cord back in and restart the console.

Is the name that is starts up on set as the console's home xbox?

Hello,

Try this fix: https://support.xbox.com/en-us/xbox-one/console/adjust-display-settings

Very important things:

Video modes

Video modes let apps and games override system display settings to allow passthrough of the following video content types:

Allow 50Hz

This setting allows your Xbox One to render a 50Hz signal if the video source is encoded for 50Hz. This is a standard refresh rate in Europe, the Middle East, and Africa, and many places in Asia.

Allow 24Hz

This setting allows you to view your movies in 24Hz refresh rate, which is the natural frame rate for movie viewing.

Allow auto low-latency mode

Auto low-latency mode (also known as “game mode”) lets the console tell the display to change latency modes when a game is launched, and then revert after you quit a game.

Note Low-latency mode is achieved by the TV disabling its processing features that would otherwise introduce latency. Disabling these processing features may affect picture quality—HDR colors can appear washed out,
and contrast and backlighting can appear off because of the trade-off for low latency. Turn off this feature if you don’t like the picture quality.

Allow variable refresh rate

Variable refresh rate (VRR) technologies are used to dynamically adjust the refresh rate of a display on the fly to reduce stuttering and screen tears while playing games. VRR is only available when connected to a TV that supports either
HDMI-VRR or AMD FreeSync.

Note With VRR enabled, game clips and broadcasts may appear choppy or show screen tears. This is because the viewer’s playback refresh rate is locked while the active player’s refresh rate fluctuates. VRR may also introduce
display issues if your video signal is passed through an audio/video receiver (AVR). If you notice display issues you may need to turn off VRR or bypass your AVR and connect your HDMI directly to your display.

Allow 3D

This setting lets you watch 3D Blu-ray discs on Xbox One.

Note Your television must be 3D-capable to watch 3D content.

Allow YCC 4:2:2

• If YCC 4:2:2 is disabled and you’re having HDMI video issues, try enabling it.
• If YCC 4:2:2 is enabled and you’re having HDMI video issues, try disabling it.

Allow 4K

This setting allows you to pass native 4K content to your display when available in your games and apps.

You don't have to set your console resolution to 4K to play 4K content. You can set your console to another resolution, such as 1080p, and when a game or app requires 4K (and your TV supports the 4K mode it wants), it'll automatically
switch to 4K. This is good if you want to play 1080p content in its native resolution, but also take advantage of the 4K resolution when playing 4K content.

Allow HDR10

This setting allows you to display HDR10 content when available in your games and apps.

HDR stands for High Dynamic Range. With HDR10 on your Xbox One X & Xbox One S, your TV can display deeper colors and richer contrast, meaning the picture will appear more vibrant and realistic than on a regular HDTV.

Hey Keith,

Thank you for reaching out. Make sure you have the correct
sign in preferences for your main account.

1. Press the Xbox button
   to open the guide.
2. Select System > Settings.
3. Under Account, select Sign-in, security & passkey.
4. Select Change my sign-in & security preferences.
5. Choose one of the following options:
   • Make it fast, make it magic: Automatic sign-in with no password or passkey required.
   • No barriers: No password or passkey required to sign in, change settings, or make purchases.
   • Check that it's me: A passkey is required to sign in.
   • Ask for my passkey: A passkey is required to sign in, change settings, or make purchases.
   • Lock it down: Your Microsoft account password is required for almost everything.
   • Customize: Select this option to customize which actions require a password or passkey.

You have the option to sign in your account automatically, assign it to a particular controller, or make it so you can choose which profile signs in. Hope this helps!