XBOX ONE Smartglass issue

Aye Pure Minted · Jan 7, 2014

I'm having the same problem. Work fine until a few days ago. And now exactly the same as you.

uglyROBBER · Jan 7, 2014

Maybe there is a bug in the application. Hope they fix it soon.

uglyROBBER · Jan 8, 2014

Smartglass worked for me last night for a couple of minutes, but when I loaded it up again it just wouldn't show anything.

CollapseControl · Jan 8, 2014

Mine is working now. I didn't do anything different, just started working after being out for a week.

uglyROBBER · Jan 8, 2014

Mine started working today too.

KienZan · Jan 8, 2014

Mine is not working either. I can see my brothers activity and recents but some of my other friends are having the same problem as me also.

crew97 · Jan 9, 2014

I have done everything Xbox support has asked me to do and we can't get this working.

NasirAmin · Jan 17, 2014

I am having the same issue. Nothing shows up and my score is not updated either.

CollapseControl · Jan 17, 2014

Mine is acting up again. Can't check achievements or my own activity. At least I can view my clips and messages. Because of that I'm assuming its just an app error and not server issues.

KiLLFAIR729 · Oct 31, 2018

Hey, mine is acting up too. But i also can't view my recent activity on the xbox one itself. Has anyone got it fixed?

Lcast15

Heres two threads i found, do any of these fix your issue?

support.xbox.com/.../troubleshoot-smartglass-issues-on-mobile-devices

support.xbox.com/.../smartglass-cannot-connect

Paul Bab

Hi,

Depending on the console that you are using, there are different solutions that we can to help resolve issues with the Xbox SmartGlass. Refer to the following articles below and perform the solutions provided:

Let us know if anything comes up so we can provide further assistance.

soccerp1ay3r

As Fairlife Milk stated, there are two different apps for smartglass. One is specific to Xbox 360, while the other is specific to Xbox One. As long as you are using the Xbox One Smartglass app it should work. They haven't had any issues recently with the
app. Hopefully this will fix your issue.

Schief

Hi @eagle94 and @toogood97. Are you seeing this issue only when viewing the clips from Xbox One SmartGlass or from the Xbox One console as well? If Xbox One SmartGlass, what specific device are you using? Thanks for the info!

Black Star Riku

I'm having the same problem, I have done everything people suggest to resolve the issue and nothing has changed.

Got an xbox one

Got an xbox one smartglass app

Xbox one is set to allow smartglass

I have tuned off the console, unplugged and everything. Redownloaded the app. Tried entering the IP address into the smartglass app.

Nothing!!

Any suggestions.

XBOX ONE Smartglass issue