xbox one shuts off durning initial update

Discus and support xbox one shuts off durning initial update in XBoX on Consoles to solve the problem; just purchased a xbox one and get home hook it up. it says Hi I then choose my modem enter in password. it says to continue it must do update. I click... Discussion in 'XBoX on Consoles' started by xMPx Doob, Nov 25, 2017.

  1. xMPx Doob
    xMPx Doob Guest

    xbox one shuts off durning initial update


    just purchased a xbox one and get home hook it up. it says Hi I then choose my modem enter in password. it says to continue it must do update. I click ok it starts update. about 5 minutes later or 10 the screen dims (power saving from inactivity I assume?)
    anyway 20-30 minutes later I notice it has shut off. I assume this is the feature to shut off after so much time inactive. Well I turn it back on and it starts saying a update is needed to continue so same thing start the update, 5 mins later screen dims,
    20-30 mins later xbox has shut off due to inactivity... Why do I have to sit here for a hour while it downloads this 1.25gb update?

    :)
     
    xMPx Doob, Nov 25, 2017
    #1
  2. Initial One S Console Update

    I just recently purchased an Xbox One S. The console itself has no issues, but my home internet is terrible and I cannot get it to update without sitting for 24+ hours to make sure the console doesn't sleep and shut off. It took 6 hours for it to update
    only 20%.

    Is there any way to just skip this initial update, or get it to update offline?

    Thank you,

    Christina
     
    WindblownPaper0, Nov 25, 2017
    #2
  3. DpM
    DpM Guest
    Faulty Kinect - seems a common problem

    Sine the update to the w10 OS mine keeps shutting off. Was fine before the update. A full shut down or restart puts makes it work for a few hours but it always shuts off again.
     
  4. XBF Crystal P Win User

    XBox One keeps shutting off during initial update

    Hello
    1timehero!

    Thank you for reaching out! I'm sorry to hear about the issue with the Xbox unexpectedly shutting down. I recommend the following troubleshooting articles:


    You do have a couple of options in relation to how you go about setting up a repair, either at a

    Microsoft store near you
    ,
    submitting a service order requestyourself,
    or contacting Xbox Support
    directly.

    Try this out and let us know the results.
  5. 1timehero Win User

    XBox One keeps shutting off during initial update

    So the update finished applying after a very frustrating process of sitting in front the console and turning it back on as it continuely shut off, hoping the update would remedy the problem. No such luck. Console continues to shut off. Unfortunatley even
    though i barely used it, it’s out of warranty because it basically sat in my room unopened for about the 1st year, year and half.
  6. XBF Chris J Win User

    XBox One keeps shutting off during initial update

    Hello 1timehero,

    Thank you for posting here on the Xbox forums. Thank you for all the troubleshooting you have already performed. The only other thing that comes to mind would be attempting to update the console using a different network.

    You may also attempt an
    offline update.
    Although, if you still have issues after all of this, you may want to consider returning the console for a replacement if it was barely purchased.

    Hope this helps!
  7. Fatalshock8912 Win User

    XBOX ONE DEAD

    You absolutely have to wait for the initial update to finish. Sometimes it takes a very long time, but if you power off, you run the risk of bricking it because the system wants to update, but by shutting it off you may have corrupted the update auto-command.
    Like when you get those prompts to not shut off the system- same thing.
  8. CyberJunk101 Win User

    Randomly signed out of XBL

    from time to time I get the durn (log off of tanks) its the WOT server that's doing it. no prob . :p its not you oits the world of tanks's server that's doing it
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xbox one shuts off durning initial update

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