Xbox One says I don't own Fallout 3 after I redeemed code for it

Discus and support Xbox One says I don't own Fallout 3 after I redeemed code for it in XBoX Games and Apps to solve the problem; Hello. This is my first time posting in a forum. I have just redeemed my free copy of Fallout 3 that came with Fallout 4 when I bought it 2 years ago.... Discussion in 'XBoX Games and Apps' started by billyC 07, Jul 31, 2017.

  1. billyC 07
    billyC 07 Guest

    Xbox One says I don't own Fallout 3 after I redeemed code for it


    Hello. This is my first time posting in a forum. I have just redeemed my free copy of Fallout 3 that came with Fallout 4 when I bought it 2 years ago. It is not expired because it downloaded and successfully installed. When I go to play the game it says
    I do not own the game.

    I called Xbox support and was working with them for hours and tried everything. It even plays on my Xbox 360. I don't know why it won't work. Has anybody else had this problem? If so, what did you do to get it to work?

    :)
     
    billyC 07, Jul 31, 2017
    #1
  2. Zack Genco
    Zack Genco Guest
    Fallout 3 codes?

    I'm hoping to have the codes for fallout 3 and fallout New Vegas resent to my account. I pre ordered fallout 4, but I don't think I ever redeemed my fallout 3 for preordering it. It says I own DLC for fallout 3 and New Vegas, but not the
    actual games. Any and all help would be amazing.
     
    Zack Genco, Jul 31, 2017
    #2
  3. Fallout 3 Code that came with Fallout 4

    Hi Team,

    My fallout 4 digital download came with a Fallout 3 code after one week that I bought it. As I was with no space on my Xbox One, I could not install fallout 3 and never redeemed the code.

    Can you help me on this? As I need the fallout 3 code and I am not able to find it on my messages.

    Thanks for your help!
     
    vettorodrigo-E409BD8C-9BB4-446C-8F4A-DFF1DCAFFC43, Jul 31, 2017
    #3
  4. DominumStige
    DominumStige Guest

    Xbox One says I don't own Fallout 3 after I redeemed code for it

    DominumStige, Jul 31, 2017
    #4
  5. billyC 07
    billyC 07 Guest
    I have made sure I am using the same profile. It still doesn't work. Any other suggestions? I went through all of the troubleshooting steps with tech support and they can't help. They told me to call Bethesda. But I wanted to know if anybody in the community
    had a suggestion for a fix before I spend more time on the phone with them.
     
    billyC 07, Aug 1, 2017
    #5
  6. Mister Maka
    Mister Maka Guest
    Hey there billyC 07!

    Saw that you were recently playing Fallout 3. Are you still having issues or has this been resolved for you?

    Keep us looped in so we can best help out if needed.
     
    Mister Maka, Nov 2, 2018
    #6
  7. Mister Maka Win User

    Xbox One says I don't own Fallout 3 after I redeemed code for it

    Hey there billyC 07!

    Saw that you were recently playing Fallout 3. Are you still having issues or has this been resolved for you?

    Keep us looped in so we can best help out if needed.
  8. billyC 07 Win User

    Xbox One says I don't own Fallout 3 after I redeemed code for it

    Hi ! Check that you are using the same profile as you purchased the game.

    You can read this, in the section for digital download: http://support.xbox.com/en-US/xbox-one/store/insert-disc-purchase-digital
    I have made sure I am using the same profile. It still doesn't work. Any other suggestions? I went through all of the troubleshooting steps with tech support and they can't help. They told me to call Bethesda. But I wanted to know if anybody in the community
    had a suggestion for a fix before I spend more time on the phone with them.
  9. DominumStige Win User

    Xbox One says I don't own Fallout 3 after I redeemed code for it

  10. DougTanner-24831553- Win User

    Fallout 3 free download?

    The Fallout 3 codes provided are for Xbox 360. I purchased Fallout 4 for Xbox one. I need the fallout 3 codes for Xbox one. I do not own a Xbox 360.
  11. too Bl3ss3D Win User

    Have not received Fallout 3 code

    I have not received my fallout 3 redeem code after purchasing fallout on the launchday via Xbox marketplace. Please send me code asap.
Thema:

Xbox One says I don't own Fallout 3 after I redeemed code for it

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