Xbox One S won't automatically turn on/off

Discus and support Xbox One S won't automatically turn on/off in XBoX on Consoles to solve the problem; Hello, I am having issues getting my Xbox to turn my TV on and off whenever the system turns on or off. It is using a CEC enabled HDMI 2.0 port on my... Discussion in 'XBoX on Consoles' started by CodyMacPhee, Oct 16, 2017.

  1. CodyMacPhee
    CodyMacPhee Guest

    Xbox One S won't automatically turn on/off


    Hello,

    I am having issues getting my Xbox to turn my TV on and off whenever the system turns on or off. It is using a CEC enabled HDMI 2.0 port on my Hisense 50H6C TV. The Xbox recognizes the TV and automatically selects the remote codes but it does not work.

    This feature works fine with an amazon fire tv, PS4, and Nintendo Switch but I cannot get it working on my new One S.

    Is there something else I need to do? I cannot find other remote codes anywhere. The system auto-detects T3519 as my remote code.

    :)
     
    CodyMacPhee, Oct 16, 2017
    #1
  2. FIREPRO0F
    FIREPRO0F Guest
    Xbox One won't turn off automatically

    I have my Xbox One set to turn off after 1 hour of inactivity, but it won't turn off automatically at all. It used to turn off automatically, but about a month ago it just stopped doing it. Anyone know what's going on?
     
    FIREPRO0F, Oct 16, 2017
    #2
  3. ChomskyKnows
    ChomskyKnows Guest
    post update, auto-off no longer seems to work

    My Xbox One is set to automatically turn off after inactivity. That doesn't seem to work anymore. Anyone else? It sat on overnight recently. Causes my receiver and projector to also not turn off (if they detect a signal, they won't auto turn off either).
     
    ChomskyKnows, Oct 16, 2017
    #3
  4. Mister Cazador Win User

    Xbox One S won't turn off

    Hi, I have the console in energy saving mode, so it should switch all the way off. But instead I'm hearing a slight humming noise after I turn it off. Is this normal, or does it sound broken to you? Thanks.
    Thanks for that info. To check, is the humming noise consistent or does it stop after a few moments following a complete power down of your Xbox One S console?

    Also, is the console plugged into a wall outlet or power strip?

    Are you experiencing any performance issues with the console?
  5. danielufcfan Win User

    Xbox One S won't turn off

    Hi there Dean, thanks for reaching out.

    Have you set your Xbox One S console to automatically apply available console updates when you turn the console off? Also, did you select the option to keep your games & apps up to date automatically in the background? If so, this could be what you're experiencing.

    Additionally, if you have an external hard drive actively connected to your Xbox One S console, you may be hearing noise from the external itself.
    Hi, I have the console in energy saving mode, so it should switch all the way off. But instead I'm hearing a slight humming noise after I turn it off. Is this normal, or does it sound broken to you? Thanks.
  6. Mister Cazador Win User

    Xbox One S won't turn off

    Hi there Dean, thanks for reaching out.

    Have you set your Xbox One S console to automatically apply available console updates when you turn the console off? Also, did you select the option to keep your games & apps up to date automatically in the background? If so, this could be what you're experiencing.

    Additionally, if you have an external hard drive actively connected to your Xbox One S console, you may be hearing noise from the external itself.
  7. Liam Kasif Win User

    Xbox One automatically turns on and off

    I believe resetting the console may have fixed the issue! I well let you know if the issue continues, but thank you for the support!

    Kind regards,

    Liam. :)
  8. XBF Brad A Win User

    Xbox One automatically turns on and off

    Hello Liam,

    Do you have the console plugged into a power strip or extension cord? This could cause issues with the power for the console. If the console is try plugging it directly into a wall socket and see if the issue persists. If it does after that you may want
    to think about getting the console repaired as it may be malfunctioning. You can go to

    Device support     and set one up.

    Thanks,

    Brad
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Xbox One S won't automatically turn on/off

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