Xbox one S will not read disc 2 for Cyberpunk 2077 installation

I'm having same problem with my xbox one x took game back got second copy and same problem hopefully someone can help us out cause this is driving me mad

Hi,

Cyberpunk 2077 on Xbox is a 'Smart Delivery' title. This means when you purchase the game you will automatically get the best version available, even if you pre-ordered the game today from

this link

Smart Delivery supported games work regardless of what version of the game you already have. Which means, even if you had an Xbox One now and owned Cyberpunk 2077 on disc or as digital download, as soon as you upgrade to a Series X or S, your game will be
upgraded to the Series X/S version at no extra charge.

You don't need to own an Xbox One to pre-order Cyberpunk 2077, indeed, you don't even need to pre-order it. You're buying a Series S you can buy it for your console when it releases via the built in Xbox Store on the console.

Hope that makes sense.

Hi, (s)! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues installing Cyberpunk 2077.

If you don't mind, I'd like to ask you a few questions.

• To clarify, are you seeing "Installation Stopped" in your queue?

• Besides Cyberpunk 2077, are you experiencing issues installing the disc games?

• Do you have any external storage units plugged into your console? if so, may I ask if you have tried installing the game while your external storage unit is not plugged in?

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Additionally, have you tried installing the game using these methods?

• Installing the game from the Microsoft Store:

- Cancel the installation, but keep the disc inside your console.
- Launch the Microsoft Store on your console.
- Look up "Cyberpunk 2077"
- Choose the version of the game that matches the one on your disc.
- Enter the game's listing.
- See if it lets you download it for free using your disc's license.
- Wait for the installation to complete and try launching the game.

• Remote installation via the Xbox mobile app:

- Cancel your game's installation process.
- Eject your disc.
- While signed in to your account, go to Settings > Devices & connections > Remote features, and make sure remote features are enabled on your console.
- Download the Xbox mobile app
- Sign in to the mobile app using the same account you use on your console.
- On the Xbox app, press the console icon followed by "Set up a console" and "Add existing console". (Skip this if you have already set up the mobile app)
- Use the search bar on the Xbox mobile app to look up "Cyberpunk 2077)
- Select the game.
- Press "Download to console".
- This will trigger a digital download on your console.
- Once the installation is complete, insert your disc and try launching the game.

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I'll be looking forward to your reply.
Best regards.

Borderlands 3, Cyberpunk 2077, and Psychonauts 2

Cyberpunk 2077, Halo Infinite and HellBlade 2 (if launch 2020 and not 2021). All on Xbox Series X !!