Xbox one s upgrade reward points

TrickOn · Nov 2, 2016

Hi, i preordered an xbox one s using the 50k reward points / express delivery offer as sent via email. (i rang the msstore, cancelled my existing preorder and reordered with the code, which i was told was accepted). However i have not received the 50000
reward points in the last 2 weeks. Can you investigate this issue please?

:)

IceCoIdKiller · Nov 2, 2016

Upgrade to Xbox One X

Have Upgrade my Xbox One S to Xbox One X but have Not become 50000 reward Points.

Any Help?

vicchow17 · Nov 2, 2016

Does my Black Friday xbox one s console get xbox live rewards point?

Hi,

I've ordered xbox one s console under order [Mod Removed] during black friday. Is it apply to the xbox live reward program of xbox one console upgrade? How can I check if the reward mission apply and reward point pending in my account?

XBLRewards8 · Nov 4, 2016

Hello TrickOn,

Credits for that offer should be seen 15 business days after shipping. I see that our FAQ does not have this information, and we are reaching out to our web team to update it. Apologies for the confusion. If you do not see these Credits at that time, let
us know, and we can investigate your purchase!

XBLRewards8

Hello TrickOn,

Credits for that offer should be seen 15 business days after shipping. I see that our FAQ does not have this information, and we are reaching out to our web team to update it. Apologies for the confusion. If you do not see these Credits at that time, let
us know, and we can investigate your purchase!

Elessar1191

Ah right, well I also saw the one about upgrading worth 30k reward points. I thought that was for current XB1 owners upgrading to XB1-S and the other that I mentioned worth 50k for 360 owners upgrading to a brand new XB1/XB1-S.

Not exactly their finest hour in clarity. Still I expect some points coming my way as the offer was the only reason I chose to upgrade and buy it direct from Microsoft - even if its the lower 30k amount.

Thanks for the heads up though.

Smwutches

It's best to post in the Xbox Rewards Questions forum for assistance with the Rewards program, but in order to qualify for that offer you do have to be an Xbox One owner upgrading to a One S. You may want to post in the Rewards forum to see if 360 members
are eligible as well.

XBLRewards8

Hello Thanksgiving101,

We responded to your post at (https://forums.xbox.com/en-US/thread/1e2a76d0-244c-4ea0-83a1-f4f43b4cb84d), and again at (https://forums.xbox.com/en-US/thread/75b13b89-82e7-4681-8f8b-6dd4cb031de2).

XBLRewards8

Hello Martiln,

Rewards membership, and all offers associated with that membership, are tied to specific accounts. Hence why the requirements for this offer say:

Who is eligible for this offer?

This offer is open to select Xbox Live Rewards members residing in Canada, France, Germany, United Kingdom, United States (including District of Columbia), and Puerto Rico who are 13 years of age or older, who are current Xbox One owners,
and who are buying an Xbox One S for the first time. Please see the Terms and Conditions for full eligibility details.

If you ordered on a different Microsoft Account, there is no way for us to track and associate that purchase with the Microsoft Account that was selected for the offer. Furthermore, since this account (Martiln) was the one selected for this offer, your
other account would not be Rewarded since that account was not selected. Either way, we only Reward purchases based off the account that makes the purchases.

Xbox one s upgrade reward points