Xbox One S unable to play bluray/dvd after nov 5 xbox software update! - Black Screen

Every bluray I have (one 4k UHD Bluray and dozens of regular bluray titles) does not work with the Xbox One S I have. They work just fine in my other Xbox One (regular 500gb, not S or elite XBO, and obviously not the 4k UHD bluray) but every time I get an
HDCP error for 5 minutes flipping between the error screen and bluray app frozen, then it just tells me it cannot read the disc. Apparently the Xbox One S needs a different bluray app than the regular Xbox One bluray app. Maybe if the community was allowed
to make a bluray app for the Xbox One S it could save Microsoft some face since I have more faith in the community at fixing a problem via their own bluray app than Microsoft fixing it.

I have the same issue. Somebody told me that the xbox one has to be online to play disks, even dvds. My xbox one x is online tho. I just get black screen then it reurns to home screen. Great if somebody here could shed some light on how to fix this.

You don't have to be online. If you don't have an Internet connection you can set the console to offline under settings. It will still play discs.

I've not had an issue with any dvd, BluRay or UHD disks.

Hello cn boda,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're experiencing issues with playing the Dragon Ball collector pack DVDs on your Xbox One in which the controller, USB keyboard and remote control are not working. Based on the information you've provided, it seems that the issue is with the DVD itself and not with your Xbox One or the Bluray player app. Let us help you by providing troubleshooting steps to help resolve the issue.



Here are the troubleshooting steps that we can perform:

1. Restart Xbox One:

• Turn off your Xbox One completely.
  
• Unplug the power cord from the console.
  
• Wait for a few minutes, then plug it back in and turn on the console.
  
• Try playing the DVDs again.
  

2. Check DVD Region compatibility:

• Ensure that the Dragon Ball collector pack DVDs are compatible with the region settings of your Xbox One.
  
• Some DVDs are region-specific and may not work if the regions don’t match.
  

3. Make sure that your Xbox One and the Bluray player app are up to date with the latest software updates.

• Go to Settings > System > Updates & downloads and check for any available updates.
  

4. Try cleaning the DVD with a soft cloth to remove any smudges or fingerprints.

5. Try playing a different DVD on your Xbox One and the Bluray player app to see if the issue persists.

If the issue persists, you can try contacting the manufacturer of the DVD for further assistance.





We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

No region 4 DVD can't be played in EU devices

Check this support link:
https://support.xbox.com/en-US/xbox-one/apps/watch-bluray-dvd-movies

I don't have any DVDs but the bluray player is quite laggy as well. Choppy as hell in 4k on the xbox one s.